On Sunday, August 14, our very own Cory Bytof, Volunteer and Sustainability Program Coordinator, received the Sustainability Hero award at Sustainable San Rafael’s summer celebration. He was honored with this award “for his sustained energy, creativity, care, intelligence and fun in guiding our city towards a lighter impact on our planet and a fuller embrace … Continued
The City-Ritter Memorandum of Understanding At the August 15th City Council Meeting, the Council approved a Memorandum of Understanding (MOU) with the Ritter Center to work in partnership on a number of operational changes at Ritter. In an effort to continue to provide critical resources for people experiencing homelessness, while simultaneously addressing the growing concerns … Continued
Here’s an update of what we’ve done and what we’re doing next to better serve San Rafael. Done Wrote a post about our current site analytics. Decided the team needed a Trello board for better coordination and communication. It’s already helping. Pretty much finished all the answers content! Whew! There’s a few we still need … Continued
Understanding our current site analytics is a piece of our new content strategy. Although they don’t tell the whole story, they provide insight on what people are looking to do on the current site and how they are getting there. Over the past year, our site had almost 371,382 unique page views and 56.4% exited … Continued
If you’re a local-government manager or elected official, by now you’ve probably heard a fair amount about the need for better citizen engagement in government decision-making. You may even have your own success stories about times your city or agency made a special effort to involve community members in policies that affect them. And you … Continued
by Andrew Hening, Director of Homeless Planning & Outreach Celebrating Ongoing Partnership As a quick refresher, Ritter Center has been looking for a new site for over three years, and in March, the City Council established a subcommittee comprised of Mayor Phillips, Councilmember Gamblin, and City staff to help intensify the search efforts. At the … Continued
Here’s an update of what we’ve done and what we’re doing next to better serve San Rafael. Done Created design subcommittee to work with local design firm on color palette, image gallery, iconography, typography, and overall look & feel. Identified workflow and process issues to solve with online forms and new digital services, such as … Continued
This month San Rafael, Calif., has released a beta site along with a new strategy to modernize its digital presence. The Bay Area city just north of San Francisco plans to revitalize its outreach and citizen services with a number of digital upgrades. Read full article on techwire.net…
Here’s an update of what we’ve done and what we’re doing next to better serve San Rafael. Done Developed mission statement for the project: Easy to use online services to make your life better. (And, we decided on a theme song). Started interviewing departments to learn about key programs, services, and common questions. Discovered some … Continued
Even though we know we shouldn’t attribute the characteristics of a minority to the overall group, we do that all the time with homeless people. Communities that are ending homelessness have understood that individualization is the key to success. When we do this, new insights emerge, and we begin to see that there is a … Continued
