City Hall and other offices will be closed to the public from December 23 to January 3, but appointments are available upon request. Public safety and emergency services remain available 24/7.  

Category: Digital San Rafael

Now Hiring: Civic Engagement Manager

Civic Engagement Manager Digital Service and Open Government   City of San Rafael, California Annual Salary: $130,116 – $158,160 DOE/DOQ The City of San Rafael is seeking a dynamic and experienced Civic Engagement Manager (formal title is Civic Design Manager) to spearhead comprehensive engagement programs while coordinating the Communication Team’s activities. This role will work within … Continued

Canal Broadband Project Highlights Digital Divide in the Community

For many residents in San Rafael’s Canal neighborhood, unreliable or unaffordable internet service is a frustrating reality. It hinders residents’ ability to work, learn, and stay connected. To address this issue, the City of San Rafael is working alongside the County of Marin as part of the Digital Marin initiative to develop strategies and outcomes … Continued

Canal Internet Access Survey

Now, more than ever, broadband Internet is an essential and crucial service to those who live, learn and work in the City of San Rafael. In some areas, high-speed Internet is not available. In order to bridge this digital divide, the City of San Rafael needs to gain a better picture of which properties do not … Continued

Request for Proposal (RFP): Permit Management System Replacement

BID NOTIFICATION  SAN RAFAEL, CA May 1, 2023– The City of San Rafael is pleased to announce the release of our Request for Proposal (RFP) for a Permit Management System Replacement. We are seeking to implement a commercially available, native cloud-based Permit Management solution that can provide broad administrative functionalities and a modern user experience … Continued

City of San Rafael Request for Proposals for Telephone System Replacement

NOTICE OF CANCELLATION 7/25/2022 REQUEST FOR PROPOSALS: TELEPHONE SYSTEM REPLACEMENT The City of San Rafael (“City”) has determined that it would be in its best interest to cancel the solicitation and reject all proposals. The City recognizes the current budgeted amount may be insufficient. The City’s intention is to revise the Statement of Work and … Continued

Digital Service Friday Memo, January 21, 2022

Building A Citywide Technology Improvement Plan (TIP)  What it is: The FY22-23 Technology Improvement Plan serves as a comprehensive strategy to support the upgrade, replacement, and development of digital solutions across the City. Digital in partnership with each City department will inventory current technology, define and roadmap improvements, and build a transparent process for forecasting, budgeting, and developing realistic project timelines.    … Continued

Are You Online? Digital Marin Surveys Public on Internet Access

Thousands enjoy strong internet access in Marin County, and thousands more don’t. Digital Marin, an effort to develop a countywide roadmap to achieve digital equity for all, seeks feedback from the community about internet access. Officially launched in December 2020, Digital Marin has set the following goals: Everyone in Marin has access to high quality, affordable … Continued

Collaboration to Identify and Eliminate Gaps in ‘Digital Divide’

The City of San Rafael is part of a new cross-sector effort to develop a countywide strategic plan to address local internet access and digital equity gaps. The project, called Digital Marin, will look beyond infrastructure needs and identify opportunities for data sharing, efficiencies, resiliency, and digital service improvements. The plan will outline projects and … Continued

Canal WiFi and Digital Equity in San Rafael

Access to the internet is necessary for so many facets of our lives including getting news and information, participating in civic life, applying for jobs or unemployment, access to education, and more. Residents in San Rafael do not have equal access to the internet and computers at home. The COVID-19 pandemic has exacerbated digital equity … Continued

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