If you’re a local-government manager or elected official, by now you’ve probably heard a fair amount about the need for better citizen engagement in government decision-making. You may even have your own success stories about times your city or agency made a special effort to involve community members in policies that affect them. And you … Continued
Here’s an update of what we’ve done and what we’re doing next to better serve San Rafael. Done Created design subcommittee to work with local design firm on color palette, image gallery, iconography, typography, and overall look & feel. Identified workflow and process issues to solve with online forms and new digital services, such as … Continued
This month San Rafael, Calif., has released a beta site along with a new strategy to modernize its digital presence. The Bay Area city just north of San Francisco plans to revitalize its outreach and citizen services with a number of digital upgrades. Read full article on techwire.net…
Here’s an update of what we’ve done and what we’re doing next to better serve San Rafael. Done Developed mission statement for the project: Easy to use online services to make your life better. (And, we decided on a theme song). Started interviewing departments to learn about key programs, services, and common questions. Discovered some … Continued
San Rafael, California, is hoping to re-design its web presence with some help from the public — and improve city services in the process. Read full article on StateScoop.com…
We’ve been quietly launching small cities on the ProudCity platform, but we’re particularly proud of our new partnership with San Rafael, Calif., and the holistic approach they’re taking to changing how government works. Read full article on ProudCity.com…
Here’s an update of what we’ve done and what we’re doing next to better serve San Rafael. Done Held a project kick-off meeting with implementation team, steering committee, and doughnuts. Everyone is on-board, excited, and on a sugar-high. Connected the implementation team up onto Google Docs for easy collaboration on weekly assignments. Assigned lead and … Continued
This week we kicked off our journey to a beautiful new city website; a process to reimagine how residents businesses and visitors engage with San Rafael. This new site will help to lay a key foundation for our community engagement efforts as well as be a home to our expanding digital services. Meet our amazing … Continued
Procuring technology is hard enough with endless vendor sales pitches, too many options and confusing pricing schemes. Then, on top of that, throw in some outdated procurement practices. Read full article on ELGL.org…
On Monday, July 18, 2016 the Davenport Institute awarded the City of San Rafael with a Platinum award for public engagement. “This award is a testament to the great work of our dedicated staff and to a City Council committed to working with the community to make San Rafael an even better place,” said Mayor … Continued
