Empowering City staff with the digital skills and tools in their daily work to improve processes and help deliver on our mission.
What we do:
- Process mapping and advising on analytics needs, key metrics, data source
- Development of digital applications and tools
- User research and human centered design
- Software evaluation
- Implementation support for enterprise projects
- Integration and automation
What we're working on:
- Implementing Microsoft Teams/Sharepoint environments for all Departments
- Launching Citywide training program for Office 365 tools and scope long-term learning management goals
- Improving contract management processes
- Improving public records request processes
- Supporting Citywide migration to new Permit Management System
