City Hall and other offices will be closed to the public from December 23 to January 3, but appointments are available upon request. Public safety and emergency services remain available 24/7.  

Homelessness Services

San Rafael has made ending homelessness a top priority. We rely on community partnerships and policies aimed at creating housing and shelter to assist the unhoused.

The City of San Rafael remains committed to protecting the health and safety of community members and employees, while also striving to deliver public services to the greatest extent possible. The City does not directly provide homeless services or programming, but we partner closely with the County of Marin and local service providers to ensure that people experiencing homelessness have access to the resources they need. 

How can people experiencing homelessness be assessed for housing assistance?

The Marin Homeless Continuum of Care (CoC) has launched a Coordinated Entry System (CES) to ensure that people experiencing homelessness receive the best services to meet their housing and/or service needs.

Our Coordinated Entry System is designed to serve individuals and families in Marin County who are experiencing homelessness including those who are: Unsheltered (e.g., living outside, in a car, on the streets, or in an encampment), Sheltered (e.g., in emergency shelter or transitional housing), or Fleeing Domestic Violence (persons fleeing DV are also encouraged to call Center for Domestic Peace Domestic Violence Hotline: 415.924.6616 (English) or 415.924.3456 (Spanish)

Contact the Marin Coordinated Entry Provider at CE@marincounty.org

  • Individuals Call: (415) 473-HOME (4663), Monday through Friday, 8:30 AM to 4:30 PM
  • Families Call: (415) 457-2115, Monday through Sunday,  9:00 AM to 5:00 PM
  • Requests for ADA assistance: (415) 473-4381, (415) 473-3232 (TTY), or 711 for the California Relay Service or E-Mailing DisabilityAccess@MarinCounty.org

https://www.marinhousing.org/marin-county-homeless-coordinated-entry-system

County of Marin Coordinated Entry System

The Marin Homeless Continuum of Care (CoC) has launched a Coordinated Entry System (CES) to ensure that people experiencing homelessness receive the best services to meet their housing and/or service needs. Participants are identified, assessed for, and connected to available housing and homeless services based on their needs.

SAFE team (Specialized Assistance For Everyone)

The SAFE Team consists of an Emergency Medical Technician and a Crisis Intervention Specialist. Services provided by SAFE include responding to people who are under the influence of drugs or alcohol, in need of treatment for mental illness, or who need shelter by providing counseling and transportation to the appropriately staffed location.

Services and Assistance 

The City simultaneously addresses today’s challenge of homelessness on our streets, while supporting the County of Marin’s system of care in developing medium- and long-term support to end homelessness.

Community Partnerships

The City and County coordinate with community partners to provide services and support to individuals experiencing homelessness in San Rafael and Marin County.

Renter Assistance

The City of San Rafael has adopted a variety of policies and programs to support landlords and tenants. Visit this page to learn more about tenant protection policies, eviction and emergency assistance, state and local regulations to support renters.

Seeds of Hope

The Seeds of Hope Luncheon events are dedicated to bringing together individuals, local businesses, and organizations committed to making a positive impact on the lives of those experiencing homelessness in San Rafael. Seeds of Hope  unites over 20 service providers offering a range of services, including veterinary care, medical assistance, haircuts, massages, housing, case management resources, and books from the San Rafael Library.

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