City Hall and other offices will be closed to the public from December 23 to January 3, but appointments are available upon request. Public safety and emergency services remain available 24/7.  

City Department Hours and Services

Non-Public Safety Hours of Operation
In Person/Walk-in, By Appointment & Virtual

Department Hours for Public Access to Services Contact
City Hall - 1400 Fifth Avenue
City Attorney

Please contact the City Attorney's office for public access. (415) 485-3080
City Clerk
M - Th: 9am - 4pm
F: By Appointment Only
M-Th. -  in- person/walk-in services

Fridays - in person by appointment only or virtual services available

(415) 485-3066
Contact City Clerk form
City Council Hybrid City Council meetings (415) 485-3005
Contact City Council form
Public comment during City Council meetings
City Manager
M - F: 8:30am - 5pm
Walk-in service , service by appointment, and virtual appointments available (415) 485-3070
Contact City Manager form
Community Development

Monday-Thursday:
8:30am-4pm

Friday:
8:30-12:30 in person/walk in services

Friday:
12:30-4 ~ Doors Closed ~

 

Walk-in service , service by appointment, and virtual appointments available

 

(415) 485-3085
Email community.development@cityofsanrafael.org

Schedule a virtual appointment with Building and Planning

Digital Services & Open Government
M - F: 8:30am - 5pm, in person by appointment only
Service by appointment and virtual appointments available (415) 258-2646
Contact DSOG form
Economic Development
M - F: 8:30am - 5pm

 

in-person by appointment only

Service by appointment and virtual appointments available

(415) 485-3460
Email: econdev@cityofsanrafael.org
Finance

Monday-Thursday:
8:30am-4pm

Friday:
8:30-12:30 in person/walk in services

Friday:
12:30-4 ~ Doors Closed ~

Walk-in service, service by appointment, and virtual appointments available (415) 485-3062
Contact Finance form
Human Resources
M - Th: 9:00am - 5pm
M-Th. 9:00 am - 5:00 pm

Fridays - virtual services by appointment only

(415) 485-3063
Contact Human Resources form
Parking Services
City Hall : Tues, Wed & Thurs: 9am - 5 pm

Al Boro Center: Mon & Fri: 10 am - 5pm

Walk-in service and service by appointment available

Pay your parking citation
Parking permits & programs

(415) 458-5333
Contact Parking Services form

Sustainability Program

City Hall:

Monday - Friday:
8:30am - 5pm

 

in-person by appointment only

Service by appointment and virtual appointments available

 

(415) 485-3047
Contact Sustainability

Volunteer Program

City Hall:

Hours Vary Monday - Friday

in-person by appointment only

Service by appointment and virtual appointments available

(415) 485-3071

How to Volunteer

Public Safety Center - 1375 5th Avenue
Fire Department
Admin: M - F: 8:30am - 5pm
Apply for a Fire permit or schedule a Fire inspection Emergency: 911
Admin: (415) 485-3304
Fire Prevention: (415) 485-3308
Non-Emergency Dispatch: (415) 472-0911
Contact Fire Department form
Police Department
Admin: M - F: 8:30am - 5pm &
Sat: 10am - 2pm
File a report Emergency: 911
Non-Emergency: (415) 485-3000
Contact SRPD
Public Works Corp Yard - 111 Morphew Street
Public Works

Monday-Friday 8:30am-5pm - in person/walk in services

 

 

General business hours
Mon - Thu: 8:00am-5:00pm
Fri: 8:00am - 4:00pm

 

Walk In Counter Hours
Tue & Thu: 8:30am - 12:30pm

(415) 485-3355
Contact Public Works form

Apply for a permit online
Book a virtual or in-person appointment

Sanitation District
Admin: M - F: 9am - 4pm
Walk-in service , service by appointment, and virtual appointments available

 

Emergency
M-F (6:30am-2:30pm): (415) 485-3374
M-F (after 2:30pm), weekends, holidays: 
(415) 485-3000

Admin: (415) 454-4001

Downtown Library - 1100 E Street
Library & Recreation
Sun: 10-5 pm
Mon: 10-5 pm
Tues: 10-7 pm
Weds: 10-7 pm
Thurs: 10-5 pm
Fri: 10-5 pm
Sat: 10-5 pm
Walk-in service available (415) 485-3323

Contact Library form

Pickleweed Library - 50 Canal Street
Library & Recreation
Sun: closed
Mon: closed
Tues: 10-5 pm
Weds: 10-5 pm
Thurs: 12-7 pm
Fri: 10-5 pm
Sat: 10-5 pm
Walk-in service available (415) 485-3483

Contact Library form

Northgate Library - 5800 Northgate Drive
Library & Recreation
Sun: closed
Mon: closed
Tues: closed
Weds: 11-5 pm
Thurs: 11-5 pm
Fri: 11-5 pm
Sat: 11-5 pm
Walk-in service available (415) 890-5670

Contact Library form

San Rafael Community Center - 618 B Street
Library & Recreation
M - F: 9am  - 4:30 pm
Scheduled classes , appointments, and walk-ins (415) 485-3333
Contact Recreation form
Albert J. Boro Community Center - 50 Canal Street
Library & Recreation
Office Hours:  M - F: 8am - 1pm & 2pm - 5:30 pm

Center Hours: M -F: 8:30 am - 9:00 pm & Sat 8:30 am - 5:00 pm

Pay your parking tickets at Al Boro Mon & Fri: 10 am - 5pm

Scheduled classes , appointments, and walk-ins (415) 485-3077
Contact Recreation form
Terra Linda Community Center - 670 Del Ganado Road
Library & Recreation
M - F: 9am  - 4:30 pm
Scheduled classes , appointments, and walk-ins (415) 485-3344
Contact Recreation form
Falkirk Cultural Center - 1408 Mission Avenue
Library & Recreation
Tu - F: 1:00pm - 4:30 pm
Scheduled classes, appointments, and walk-ins (415) 485-3328
Contact Recreation form

 

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