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Report Potholes/Road Conditions on Freeway, Highway, On-Ramp/Off-Ramp
To report potholes on the freeway, highway on-ramps and off-ramps, and underneath the freeway, you will need to contact the California Department of Transportation (Caltrans). They are a statewide agency that maintains all highways and freeways in California.
Report a Pothole or Road Conditions Requiring Repair in San Rafael
The City of San Rafael is now using SeeClickFix for service requests.
To report pothole/road conditions:
- Visit the SeeClickFix Pothole/Road Conditions reporting form
- Identify the location of the issue on the map
- Add a photo or take a photo with your device
- Fill out required information on the form
- A member of our team will acknowledge and respond to the request