IT Operations & Maintenance

Keeping our technology assets secure, up to date, and accessible.

What we do:

• Maintain City IT infrastructure
• Support broadband and telephone services
• Provide 24/7 help desk support through phone and email
• Onsite support for technical issues
• Manage the City's Cyber security program
• Technical solutions for departments across the City
• Pro-active hardware lifecycle management

What we're working on:

• Canal Broadband feasibility study
• Building a Disaster Recovery Environment
• Deploying Security Event and Information Management (SIEM) network