City Hall and other offices will be closed to the public from December 23 to January 3, but appointments are available upon request. Public safety and emergency services remain available 24/7.  

October 29, 2019 Public Safety Power Shut Off Update

Posted on October 29, 2019


The below update was generously provided by Marin County staff. The first section contains an update on the Public Safety Power Shut Off followed by a list of resources available in Marin County. The list is being updated regularly and can also be found on the County website.

The City of San Rafael has also set up a PSPS hotline (non-emergency): 415-485-5070. As is mentioned below, the City also relies on PG&E for updated information and and continue updates as new information is confirmed.

October 29, 2019 Public Safety Power Shutoff Update  Provided by Marin County

As of 7:30am this morning, PG&E has confirmed that approximately 50,000 metered locations countywide have had their power restored from the PSPS event that started on Saturday, October 26. Approximately 70,000 metered locations remain without power. 

PG&E has forecast a second PSPS event for Marin County with outages taking place at some point today, depending on the weather models. Residents without power from the October 26 outage may remain out of power through the duration of this next potential Public Safety Power Shutoff.  

The exact communities that will be impacted by the future PSPS have not been confirmed by PG&E. If your area is  restored between events, we urge you to use the opportunity to charge any medical equipment, phones and other electronic devices and to also restock emergency kits. 

If you see PG&E personnel in your neighborhood inspecting lines, please be kind to them and do not interfere with their work.  The faster they can inspect and repair lines, the earlier power can be restored. 

We, too, rely on PG&E for updated information on potential outages and power restoration and will continue updates as new information is confirmed. 

Updated resource information is available at marincounty.org/emergency, but we understand some regions are having connectivity issues and cannot access the website.  Therefore, we’ve included the latest resource information below (as of Oct 29, 10:30am). 

 

MARIN COUNTY CHARGING STATIONS: 

Local agencies and community partners have opened a number of charging stations for residents to recharge their cell phones and other small devices.  Residents should bring their own device charger. 

  • Bolinas: Bolinas Fire Department, 100 Mesa Road (Daily, 9am to 5pm). 
  • Corte Madera: Recreation Center, 498 Tamalpais Drive (Sun 12pm-5pm, Mon-Thu 9am-4pm) 
  • Corte Madera: Town Hall, 300 Tamalpais Drive (Mon-Thu 9am-4pm) 
  • Fairfax: Police Station, 142 Bolinas Rd (Open 24 hours) 
  • Larkspur: Central Marin Police station Community Room, 250 Doherty Drive (Open 24 hours) 
  • Mill Valley: The Mill Valley Community Center, 180 Camino Alto (8:30am-5:30pm)  
  • Novato: Margaret Todd Sr. Center, 1560 Hill Road (Sun 9am-7pm) 
  • San Anselmo: San Anselmo Library, 110 Tunstead (Sat-Sun 12pm-5pm, Mon-Wed 10am-8pm, and Thurs 10am-5pm) 
  • San Rafael – Main location: San Rafael Community Center, 618 B Street, San Rafael (Daily, 8am to 8pm) 
  • San Rafael – Overflow: San Rafael City Hall, 1400 Fifth Ave, San Rafael, CA 94901, (Daily, 8 am to 8pm)          
  • Sausalito: Sausalito City Hall, 420 Litho Street, (Daily, 7am-9pm) 

 

PG&E COMMUNITY RESOURCE CENTERS 

PG&E has opened three community resource centers in Marin.  In addition to charging options, PG&E is offering bottled water and snacks at the following locations:  

  • San Rafael: Albert J. Boro Community Center, 50 Canal Street (Daily, 8am to 8pm) 
  • Marin City / Sausalito: Marin City Health & Wellness Center, 630 Drake Avenue (Daily, 8am to 8pm) 
  • Novato: 115 San Pablo Avenue (Daily, 8am to 8pm) 

 

ELECTRIC VEHICLE CHARGING STATIONS:  

(DISCLAIMER: This information is only valid while power is still available in San Rafael. Outages could occur again at some point today). 

  • Marin Clean Energy: 10 level-2 charging stations available (1125 Tamalpais Avenue, San Rafael.) 
  • Marin County Civic Center: 30 level-2 charging stations available (3501 Civic Center Drive, San Rafael) 

NOTE: On-site staff may ask you to limit charging staff if there are others waiting to charge.  

For up-to-date status on electric vehicle charging stations in Marin, chargepoint.com/charge_point or via the ChargePoint smartphone app.   

 

SAFETY REMINDERS DURING AN OUTAGE: 

  • Stay off roads to reduce the risk of traffic collisions during outage conditions. Also, driving during strong wind events can be difficult as they can pose additional hazards such as fallen trees and debris in the roadway. If you can remain safely indoors, stay home. 
  • During a power outage, treat unlit traffic lights as a four way stop. 
  • Keep freezers and refrigerators closed. The refrigerator will keep food cold for about four hours. A full freezer will keep the temperature for about 48 hours. Use coolers with ice if necessary. Monitor temperatures with a thermometer. If internal refrigerator temperatures exceed 40 degrees, do not consume perishable foods. When it doubt, throw it out. 
  • Maintain food supplies that do not require refrigeration. 
  • Check on your neighbors. Older adults and young children are especially vulnerable to extreme temperatures. 
  • Go to a designated charging station or community resource center if heat or cold is extreme. 
  • Turn off or disconnect appliances, equipment, or electronics. Power may return with momentary “surges” or “spikes” that can cause damage. 
  • Turn off irrigation systems and reduce water use. Conserving water eases demand on backup generators and ensures we have enough water for firefighting and other essential needs.  
  • Avoid carbon monoxide poisoning. Use extreme caution when operating gas powered generators. Always read your owner’s manual before operating your generator. Avoid overloading your generator by following the manufacturer’s directions for load capacity. Use your generator outside with the exhaust directed away from openings to your home or nearby buildings. Generators, camp stoves, or charcoal grills should always be used outdoors and at least 20 feet away from windows.  Generators need to cool before refueling or could spark a fire. Never use a gas stovetop or oven to heat your home.   
  • During a power outage, auto-igniters on gas appliances (e.g., gas stoves) will not work.  Use extreme caution when lighting burners with a match. 

 

SHELTERS FOR SONOMA FIRE EVACUEES: 

  • A State and American Red Cross -operated shelter is located at the Marin Center Exhibit Hall for Sonoma County evacuees.  This shelter is at capacity and is not accepting donations (in-kind or monetary) or volunteers.  To help Sonoma Wildfire Victims, please visit the Center for Volunteer and Nonprofit Leadership (CVNL) via CVNL.org to sign-up for future volunteer opportunities or make a monetary donation. 

 

WHO TO CONTACT FOR INFORMATION: 

Only call 9-1-1 if you are experiencing a medical emergency (e.g., severe bleeding, chest pain, etc.), or to report a downed power line or tree which could create a public hazard.  (See below for instructions on how to contact 911 if your cell phone is not working). 

Call 2-1-1 for non-emergency calls, including questions about medical devices, community resource center and charging center locations, and referrals to other social services.  2-1-1 should be your primary contact number. In addition, residents can text MARINSHUTOFF to 898-211 (or MARINAPAGON to 898-211 for Spanish speaking residents) to receive helpful information. 

 All questions regarding PSPS events and extended outages should be directed to PG&E via their website and 1-800-743-5000. Residents and businesses can access updated PSPS information from PG&E online at www.pge.com/pspsupdates and verify impacted addresses at www.pge.com/eventmaps.  

 

HOW TO CONTACT 9-1-1 IN AN EMERGENCY IF CELL PHONES DO NOT WORK: 

During a power outage, cell towers may lose battery power after a long period of time.    

In the case of an emergency where your cell phone will not dial 9-1-1: 

  1. Traditional landline phones will still call 9-1-1.  However, VoIP internet phones will not work. 
  1. Fire Stations and Marin County Sheriff Substations have phones with direct connection to emergency dispatch. 
  1. Find your closest local Public Safety Facility. If no one is at the first one you go to (might be on an emergency call, etc.), please try the next facility closest to you.  Marin-area public safety facilities are listed below.  

 

AIR QUALITY TIPS : 

Please be aware that wildfire containment and shifting winds can drastically change air quality in a short period of time. The most common symptoms are eye and throat irritation, coughing, and difficulty breathing. Persons with health problems, especially respiratory or heart conditions, should take extra caution. Follow these precautions to protect your health: 

  • Minimize outdoor activities  
  • Stay indoors with windows and doors closed as much as possible 
  • Do not run fans that bring smoky outdoor air inside 
  • Run your air-conditioner only if it does not bring smoke in from the outdoors 
  • Consider leaving the area until smoke conditions improve if you experience symptoms related to smoke exposure  

When to Seek Medical Attention: 

Contact your health care provider if you experience the following symptoms that do not improve after moving indoors or into a safe air quality environment: 

  •  Shortness of breath or difficulty breathing  
  • Wheezing  
  • Chest tightness or pain 
  • Palpitations 
  • Nausea or unusual fatigue 
  • Lightheadedness and/or feeling faint  

As always, if you or someone you know is experiencing an emergency, call 9- 1-1.  

Fore more information, visit: https://www.marinhhs.org/wildfire-air-quality 

 

EMERGENCY MEDICAL FACILITIES: 

If you are experiencing a medical emergency please visit your local hospital: 

  • Novato Community Hospital – 165 Rowland Way, Novato 
  • Kaiser Hospital – 99 Monticello, San Rafael 
  • Marin Health Medical Center (Marin General) – 250 Bon Air Road, Kentfield 

New non-emergency hotline to help medically-vulnerable Californians during power shutoffs is (833) 284-3473.  

 

VOLUNTEER OPPORTUNITIES:

If you are looking to help in the North Bay, the Center for Volunteer & Nonprofit Leadership encourages everyone who is interested in becoming a registered disaster volunteer to complete our application form. You will be contacted directly if/when you are needed. Please remember: do not just show up to volunteer! 

 

MARIN COUNTY PUBLIC SAFETY FACILITIES:

Belvedere Police – 450 San Rafael Avenue, Belvedere
Central Marin Police – 250 Doherty Drive, Larkspur
Fairfax Police – 144 Bolinas Road, Fairfax
Marin County Sheriff (Main Office) – 1600 Los Gamos, San Rafael
Marin County Sheriff (Point Reyes) – 101 4th Street, Point Reyes Station
Marin County Sheriff Southern Station – 850 Drake Avenue
Mill Valley Police – 1 Hamilton Drive, Mill Valley
Novato Police – 909 Machin Avenue, Novato
Ross Police – 33 Sir Francis Drake Blvd, Ross
San Rafael Police – 1400 Fifth Avenue, San Rafael
Sausalito Police – 29 Caledonia Street, Sausalito
Tiburon Police – 1155 Tiburon Blvd, Tiburon
Central Marin Fire Station 13 – 5600 Paradise Drive, Corte Madera
Central Marin Fire Station 14 – 342 Tamalpais Drive, Corte Madera
Central Marin Fire Station 15 – 400 Magnolia Avenue, Larkspur
Central Marin Fire Station 16 – 15 Barry Way, Kentfield
Kentfield Fire – 1004 Sir Francis Drake Blvd, Greenbrae
Marinwood Fire – 777 Miller Creek Road, San Rafael
Marin County Fire (Marin City) – 850 Drake Avenue, Marin City
Marin County Fire (Point Reyes) – 101 4th Street, Point Reyes Station
Marin County Fire (Throckmorton) – 816 Panoramic Highway, Mill Valley
Marin County Fire (Woodacre) – 33 Castle Rock Avenue, Woodacre
Marin County Fire (Tomales) – 26701 Shoreline Highway, Tomales
Mill Valley Fire  Station 6 – 26 Corte Madera Avenue, Mill Valley
Mill Valley Fire Station 7 – 1 Hamilton Drive, Mill Valley
Novato Fire Station 61 – 7025 Redwood Blvd, Novato
Novato Fire Station 62 – 450 Atherton Avenue
Novato Fire Station 63 – 65 San Ramon Way, Novato
Novato Fire Station 64 – 319 Enfrente Road, Novato
Novato Fire Station 65 – 5 Bolling Drive, Novato
Ross Valley Fire Station 18 – 33 Sir Francis Drake Blvd, Ross
Ross Valley Fire Station 19 – 777 San Anselmo Avenue, San Anselmo
Ross Valley Fire Station 20 – 150 Butterfield Road, San Anselmo
Ross Valley Fire Station 21 – 10 Park Road, Fairfax
Southern Marin Fire Station 1 – 333 Johnson Street, Sausalito
Southern Marin Fire Station 4 – 304 Poplar Street, Mill Valley
Southern Marin Fire Station 9 – 308 Reed Blvd, Mill Valley
Tiburon Fire Station 10 – 4301 Paradise Drive, Tiburon
Tiburon Fire Station 11 – 1679 Tiburon Blvd, Tiburon
San Rafael Fire Station 51 – 1051 C Street, San Rafael
San Rafael Fire Station 52 – 210 3rd Street, San Rafael
San Rafael Fire Station 53 – 30 Joseph Court, San Rafael
San Rafael Fire Station 54 – 46 Castro Avenue, San Rafael
San Rafael Fire Station 55 – 955 Point San Pedro Road, San Rafael
San Rafael Fire Station 56 – 650 Del Ganado Road, San Rafael 

 

PHARMACIES:

Mill Valley
Walgreens – closed
227 Shoreline Hwy, Mill Valley
(415) 380-8402 

CVS Pharmacy – closed
759 E Blithedale Ave, Mill Valley
(415) 389-8891 

Safeway Pharmacy – OPEN
800 Redwood Highway Frontage Rd #110, Mill Valley
(415) 360-9020
Operating at normal capacity and hours
9am to 8pm M-F; 9am to 5pm Sat and Sun
Accepting CC 

Rite Aid Pharmacy – closed
701 E. Blithedale Ave, Mill Valley
(415) 388-2546 

Safeway Pharmacy – closed
1 Camino Alto, Mill Valley
(415) 388-2701 

Corte Madera
Rite Aid Pharmacy – closed
431 Corte Madera Town Center, Corte Madera
(415) 924-4557 

Greenbrae
CVS Pharmacy – closed
Bon Air Shopping Center, Sir Francis Drake Blvd #330
(415) 461-9093 

Larkspur
Lucky Pharmacy – closed
570 Magnolia Ave
(415) 924-6738 

Novato
Costco Pharmacy – OPEN
300 Vintage Way, Novato
Operating at normal capacity
10am – 7pm M-F; 9:30am to 6pm Saturday, closed Sundays
Accepting CC 

Rite Aid Pharmacy – closed (might reopen this afternoon 10/28)
910 Diablo Ave, Novato
(415) 898-1905 

Safeway Pharmacy – OPEN
5720 Nave Dr, Novato
(415) 881-9260
Limited capacity – call first – unsure of hours this week, dependent on generator
Accepting CC 

CVS Pharmacy – closed
200 Vintage Way, Novato (in Target)
(415) 895-3103 

CVS Pharmacy – closed
2035 Novato Blvd, Novato
(415) 897-9917 

CVS Pharmacy – closed
1707 Grant Ave, Novato
(415) 897-4171 

Point Reyes
West Marin Pharmacy – closed
11 4th St, Point Reyes Station
(415) 663-1121 

San Rafael
CVS Pharmacy – (OPEN)
125 Shoreline Pkwy, San Rafael (in Target)
415-299-6113
Operating at normal capacity
10am – 6 pm M-F, 12pm – 5pm Sat, closed Sundays
Accepting CC 

Rite Aid Pharmacy – closed
361 3rd St, San Rafael
(415) 454-7744 

Walgreens Pharmacy – closed
830 3rd St, San Rafael
(415) 455-9919 

CVS Pharmacy – closed
909 Grand Ave, San Rafael
(415) 258-1649 

CVS Pharmacy – closed
442 Las Gallinas Ave, San Rafael
(415) 479-9171 

Walgreens Pharmacy – closed
155 Northgate One, San Rafael
(415) 479-2260 

Safeway Pharmacy – closed
950 Las Gallinas Ave, San Rafael
(415) 472-8221 

San Anselmo
CVS Pharmacy – closed
880 Sir Francis Drake Blvd
(415) 456-9900 

Walgreens Pharmacy – closed
820 Sir Francis Drake Blvd & Shaw, San Anselmo
(415) 482-0191 

Sausalito
CVS Pharmacy (OPEN)
180 Donahue St, Sausalito (in Target) (415) 289-0534
Limited services – can only provide medication for already requested prescriptions with ID, when working, can take cc 

CVS Pharmacy – closed
150 Donahue St, Sausalito
(415) 339-0169 

Tiburon
CVS Pharmacy – closed
1599 Tiburon Blvd, Tiburon
(415) 435-3843 

 

FOOD RESOURCES:

Most stores running on generator power may have limited operations (no deli, meat, dairy), but this was not confirmed with all stores. 

cc – credit card
dc – debit card 

Corte Madera
Andy’s Local Market, 195 Tamal Vista Blvd: closed
Nugget Market, 5627 Paradise Dr: 7:00 am – 9:00 pm, dc/cc ok
Safeway, 137 Town Center: closed
Nugget Market, 5627 Paradise Dr: 7:00 am – 9:00 pm, dc/cc ok 

Fairfax
Good Earth, 720 Center Blvd: closed 

Greenbrae
Mollie Stone’s, 270 Bon Air Center: 7:00 am – 9:00 pm cc ok
Trader Joe’s, 2052 Redwood Hwy: open until 9:00 pm, cc ok 

Kentfield
Woodlands Market, 735 College Ave: closed? status unconfirmed 10/28 

Inverness
Inverness Park Market, 12301 Sir Francis Drake Blvd: 7:00 am – 8:00 pm; no cc/dc, cash only; status unconfirmed 10/28 

Mill Valley
Good Earth, 201 Flamingo Rd: closed
Mill Valley Market, 12 Corte Madera Ave: cannot confirm
Safeway (downtown), One Camino Alto: Opens 5:00 am. credit cards ok; Starbucks is open service may be slow
Safeway (Strawberry), 800 Redwood Highway: closed 9:00 pm, cc ok
Whole Foods, 731 E. Blithedale Ave: status unconfirmed 10/28
Whole Foods, 414 Miller Ave: closed?  status unconfirmed 10/28 

Novato
Costco, 300 Vintage Way: 10:00 am-7pm, debit cards accepted, Normal operations, backup generator
Grocery Outlet, 1535, S. Novato Blvd: closed
Harvest Market, 155 San Marin Dr, Novato (415) 898-1925: closed
Lucky’s, 1761 Grant Ave: open cc ok
Nugget Market, 470 Ignacio Blvd: 7:00 am – 9:00 pm, dc/cc ok, no batteries or ice
Safeway, 5720 Nave Dr: closed
Safeway, 900 Diablo : closed
Target, 200 Vintage Way: open until 11:00 pm Status unconfirmed 10/28
Trader Joe’s, 7514 Redwood Blvd: closed
Whole Foods, 790 De Long Ave: closed?  status unconfirmed 10/28 

Point Reyes Station
Palace Market, 11300 CA-1: open until 8:00 pm, cash only, no cc 

San Anselmo
Safeway Community Market, 100 Center Blvd: open, closes 10:00 pm, cc ok
United Market, 100 Red Hill Ave: open until 8:00 pm 

San Rafael
Andy’s Local Market, 75 Loch Lomond Dr: open until 8:00 pm, cc ok
Andy’s Sun Valley Markets, 2202 Fifth Ave: open until 8:00 pm, cc ok
Azteca Mexican, 802 4th St: closed
Cardenas Market, 330 Bellam Blvd: open 6:00 am – 10:00 pm
Dandy Market, 100 El Prado Ave: open to 11:00 pm, cc ok
Marinwood Market, Marinwood Shopping Center: closed
Safeway, 950 Las Gallinas Ave: closed
Safeway, 700 B St: closed
Santa Venetia Market, 71 San Pablo Ave: Open cc
Scotty’s Market, 620 Manual T. Freitas Pkwy: closed
Smart & Final, 935 Andersen Dr: open till 7:00 pm, cc & ebt ok, no debit
Sprouts, 655 Irwin St: status unconfirmed 10/28
Supermercado Mi Tierra #6, 175 Belvedere St: closed
Target, 125 Shoreline Pkwy: open until 11:00 pm; cc ok
Trader Joe’s, 337 3rd St: closed on 10/28
United Markets, 515 3rd St: open until 8:00 pm
Whole Foods, 340 3rd St: closed? status unconfirmed 10/28 

Sausalito
Mollie Stone’s, 100 Harbor Dr: 7:00 am – 9:00 pm, cc ok
Target, 180 Donahue St: open until 10:00 pm; cc ok 

Tiburon
Nugget Market, 1 Blackfield Dr: 7:00 am – 9:00 pm, no deli, dairy, meat, frozen out of ice, dc/cc ok
Woodlands Market, 1550 Tiburon Blvd: closed?  status unconfirmed 10/28 

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