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Sustainability Hero

On Sunday, August 14, our very own Cory Bytof, Volunteer and Sustainability Program Coordinator, received the Sustainability Hero award at Sustainable San Rafael’s summer celebration. He was honored with this award “for his sustained energy, creativity, care, intelligence and fun in guiding our city towards a lighter impact on our planet and a fuller embrace … Continued

Supervisor Spotlight: Carol Jacobs-Courtz

What do you do for the City? Carol Jacobs-Courtz began working with the City in 1971/72 as a Recreation Leader with the Parks and Recreation Department, now the Community Services Department. Carol has a degree in Sociology and an Associate Degree in Gerontology. Soon after she began her work with the City, she was put … Continued

Changes Coming to the Ritter Center

The City-Ritter Memorandum of Understanding At the August 15th City Council Meeting, the Council approved a Memorandum of Understanding (MOU) with the Ritter Center to work in partnership on a number of operational changes at Ritter.  In an effort to continue to provide critical resources for people experiencing homelessness, while simultaneously addressing the growing concerns … Continued

Volunteer Spotlight: Hugo Landecker

Describe your volunteer activity with San Rafael? As weather permits, I pull French broom from the 15 acre Gerstle Park open space. This project started about 25 years ago. At that time, nobody knew this area was public open space. The primary entrance was marked with no trespassing signs. Even if a hiker didn’t heed … Continued

Done/Doing (#4)

Here’s an update of what we’ve done and what we’re doing next to better serve San Rafael. Done Wrote a post about our current site analytics. Decided the team needed a Trello board for better coordination and communication. It’s already helping. Pretty much finished all the answers content! Whew! There’s a few we still need … Continued

Our first look at analytics

Understanding our current site analytics is a piece of our new content strategy. Although they don’t tell the whole story, they provide insight on what people are looking to do on the current site and how they are getting there. Over the past year, our site had almost 371,382 unique page views and 56.4% exited … Continued

A Scorecard for Public Engagement

If you’re a local-government manager or elected official, by now you’ve probably heard a fair amount about the need for better citizen engagement in government decision-making. You may even have your own success stories about times your city or agency made a special effort to involve community members in policies that affect them. And you … Continued

An Update on Ritter Relocation

by Andrew Hening, Director of Homeless Planning & Outreach Celebrating Ongoing Partnership As a quick refresher, Ritter Center has been looking for a new site for over three years, and in March, the City Council established a subcommittee comprised of Mayor Phillips, Councilmember Gamblin, and City staff to help intensify the search efforts.  At the … Continued

Done/Doing (#3)

Here’s an update of what we’ve done and what we’re doing next to better serve San Rafael. Done Created design subcommittee to work with local design firm on color palette, image gallery, iconography, typography, and overall look & feel. Identified workflow and process issues to solve with online forms and new digital services, such as … Continued

San Rafael Plans Digital Transformation

This month San Rafael, Calif., has released a beta site along with a new strategy to modernize its digital presence. The Bay Area city just north of San Francisco plans to revitalize its outreach and citizen services with a number of digital upgrades. Read full article on techwire.net…

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