City Hall and other offices will be closed to the public from December 23 to January 3, but appointments are available upon request. Public safety and emergency services remain available 24/7.  

Performance Metrics

The City is implementing a performance measurement approach to track progress towards annual goals and objectives. The metrics, targets, and information about data sources are displayed in the Citywide Performance Management Dashboard.

Background

The goals of our performance measurement program are to:

  • Track the City’s progress on targets set in key policy areas, 
  • Track the outcomes of activities conducted by the City,
  • Use the metrics and relevant data to help inform decision-making, progress towards our goals and objectives, and improve outcomes.

In 2022, the City Council approved 15 key metrics to track the City’s progress towards the goals and objectives within the policy focus areas:

  • Economic Growth
  • Diversity, Equity, Inclusion, & Belonging
  • Sustainability, Climate Change, & Disaster Preparedness
  • Housing & Homelessness. 

In FY 2022-2023, the City collected data related to each metric, established a baseline for the metric, and trendlines.  The San Rafael City Council approved the 2023 Performance Metrics program at the June 5, 2023 Council meeting.

In 2024, the City updated the data, added targets for some strategic metrics, and added metrics related to the City's daily operations.

To view these metrics in full screen mode, click the arrows on the bottom right hand corner of the window below.

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