Increase cultural competencies and customer service skills

What we heard from the community… 

  • Assurance that police officers hired by the SRPD have the necessary experience, training, and professionalism, and undergo psychological evaluations to ensure fitness for the job.
  • Police officers to show empathy and compassion when interacting with residents.
  • Specific cultural training for all officers, particularly regarding the communities they serve, including recent immigrant populations.
  • Racial and unconscious bias training for officers, ensuring fair treatment of Latino and Hispanic community members.
  • Police officers to teach classes to the community on the law and their rights.
  • Improved customer service from all police department employees.
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