Building a Foundation (Red)
This graph shows how projects in both our annual work plan and the 3-year technology improvement plan will, in earlier years, be more heavily focused on building a strong foundation. These include efforts to streamline our services, reduce disruptions and outages, increase connectivity, and move away from legacy systems.
Target Goals (Blue)
Over time we hope to ramp up efforts to reach our goals to better engage with broader cross-sections of the community, build a culture of data and human-centered problem-solving, and measure performance of City services around outcomes and impact.