City Hall and other offices will be closed to the public from December 23 to January 3, but appointments are available upon request. Public safety and emergency services remain available 24/7.

What is the purpose of the Digital Service Strategic Framework?

Our Strategic Framework defines the vision, purpose, values, and areas of focus for the Department of Digital Service and Open Government. These areas of focus are used to inform an annual departmental work plan and a Citywide technology improvement program which details the schedule and funding of specific projects.