Upcoming community engagement session for the 350 Merrydale Interim Shelter Project on December 9 at Venetia Valley School from 6 p.m. to 7:30 p.m.        

Archives: FAQs

How to create an ActiveNet account

How to create an ActiveNet account Click on the “Create New Account” button above Enter your e-mail address and click “Next” Fill in the information (parents start with yourself first), create password and click “Next” Complete the remaining information and click “Submit” You will receive an e-mail to verify and activate your account NOTE: If … Continued

What is ActiveNet?

What is ActiveNet? ActiveNet is the online registration system the City of San Rafael uses for recreation classes, programs, and facility reservations. Through ActiveNet, residents can easily browse upcoming activities, sign up for classes, reserve picnic areas or community spaces, purchase passes, and manage their family’s recreation accounts—all in one place.

How to add family members

Add family members: Login to your account Click on “Manage Family Member” on bottom right corner Click on “Add Family Member” in middle grey bar Complete the information and click “Submit”

How do I learn more?

There are many great resources available to you. Mark Brown, Executives Officer of the Marin Wildfire Prevention Authority narrates an informational video called Wildfire Evacuation: Make it Downhill Alive. Another video offers an overview of how to plan for an evacuation for yourself, family, and pets. There are many examples and templates to help you create an evacuation check-list.

What if I need help evacuating?

Make sure you develop a plan today.  It is unlikely that public safety personnel will need to be responding to the incident and will not have capacity to help individuals evacuate. Work with your neighbors, friends, family and professional care givers to develop your plan. If you know you will need extra help evacuating, consider … Continued

What if I get stuck in traffic?

Evacuations may be phased to limit the amount of traffic and cars on the road. Take only one car to help reduce traffic. It is possible there will be traffic and confusion during an evacuation. Continue to follow the rules of the road unless otherwise directed by public safety personnel. Staying in your car on pavement, which … Continued

What if I can’t get to 101?

That’s ok- being on a noncombustible road with well maintained vegetation is a pretty safe, even if scary, place to be during a wildfire. In some cases you may be directed to an area of refuge, like a parking lot, sports field, or other area unlikely to experience high fire intensity.

Where should I go?

If you are told to evacuate, or feel unsafe where you are, calmly move away from danger. Follow the direction of any public safety personnel and be alert of responding units. In general, during a wildfire you will want to go downhill and away from dense vegetation and combustible structures, including homes. This likely means … Continued

How will I know I need to leave?

Make sure you are opted into our County Emergency Alerts at AlertMarin.org. If you set your phone to Do Not Disturb or silence your ring tone, make sure you create a bypass for Alert Marin messages. In addition to Alert Marin, have a redundancy, such as a friend or neighbor that will check on you, a NOAA Weather … Continued

After a Flood: Recover Safely

Do not return home until authorities say it is safe. When you do return: Watch for structural damage and do not enter if the building appears unsafe Be aware of electrical hazards, avoid standing water if electrical power is still on Wear protective gear (boots, gloves, masks) when cleaning up

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