Archives: FAQs

Can I remove the tree damaging the sidewalk to prevent future damage?

A City arborist needs to determine if tree removal is necessary.  If a tree can survive a root trimming without uplifting the sidewalk again within 5 years, the tree will be kept. If a tree cannot survive a root trimming, the tree will be removed. If a tree can survive a root trimming, but will uplift … Continued

If I performed repairs prior to the Sidewalk Repair Program can I receive retroactive payment?

No, property owners cannot receive retroactive payment to repairs made independently with a contractor, and outside of the official Sidewalk Repair Program. Only applicants accepted to the program through the random selection process are eligible for City cost-share in their repairs. If you have any ambiguity over whether your repair will qualify for City cost-sharing, contact us before you do the repair. 

Who is eligible for this program?

You must be a property owner within incorporated San Rafael (applications may not be submitted by renters). Each property (APN) is able to submit one application. If one property owner owns multiple properties within San Rafael, each property may apply for the program separately. Property owners with sidewalk damage due to private construction (cut, removal, … Continued

Will I receive a repair quote before I agree to the repairs? Am I committed to performing repairs once I submit the application?

Yes, it is the expectation of the City is that all program applicants will follow through with the identified sidewalk repairs in the pre-construction inspection survey. In the pre-construction inspection conducted by the City, the City will identify all needed sidewalk repair and replacement, tree root shaving/removal, and required sidewalk/curb-gutter replacement. This is the (a) city approved work. Once the property owner receives their pre-inspection … Continued

What does the pre-construction inspection survey consist of?

Department of Public Works staff will inspect selected program applicants for:  Required sidewalk replacement  Required tree work (root shaving or tree removal)  Sidewalk/Curb-Gutter replacement required  Sidewalk shaving for displacement (for very slight displacements only) Once the survey is complete, you will be emailed a copy to share with the contractor.

Are driveways eligible for the Sidewalk Repair program?

No, driveways and driveway aprons are not eligible for City cost-share. If selected for the program, owners wishing to get driveway work done may have it done at the same time as any sidewalk work, but the owner will be responsible for the full cost of the repair and will be billed accordingly.

Where can I get updates from the police department in an emergency?

During the North Bay Fires, we saw that some of the normal methods of communication were ineffective. The San Rafael Police Department utilizes several different social media platforms to communicate. The San Rafael Police Department is on Twitter, Facebook, Nixle and Nextdoor. Registering for updates is as easy as signing up with an email address … Continued

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