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Archives: FAQs

What does the Library Department do?

The library offers full physical and digital collections with books, movies, television shows, and music for all ages. In-library services include computers and WiFi, events and classes, and research and homework assistance. Their digital branch offers downloadable eBooks and eAudioBooks, cover-to-cover magazines and newspapers, live homework help, and tons more. The library also extends beyond our … Continued

What does the Parking Division do?

The Parking Division provides safe and convenient parking with prompt, courteous, and professional service. They are a one-stop shop for all your parking needs, including payments, appeals, and requests like abandoned vehicle tows and meter bag reservations.

What does the Police Department do?

The Police Department works with members of the community, community groups, and other City departments to proactively address crime, quality of life issues, and to enhance a feeling of safety for our residents, business owners, and those who visit this great City.

What does Public Works do?

The Public Works Department’s mission is to ensure San Rafael’s infrastructure meets the needs of our vibrant and growing city through careful management of major improvements and the maintenance of our city’s assets.

What does the Sanitation District do?

The Sanitation District serves the Central San Rafael area, south from the top of Puerto Suello Hill and includes the unincorporated areas within this jurisdiction. Our crew of eight maintains 32 pump stations, 13 miles of force main, and clean 132 miles of sewer pipelines. This collection and transportation system then delivers wastewater for treatment to … Continued

How do I subscribe to public meeting agenda notifications?

You can sign-up to receive email notifications when agendas get posted online as well as other City updates. Another great way to get information about upcoming topics on the City Council agenda is to sign-up for the City Manager’s Newsletter, Snapshot.

When does the City Council meet?

The City Council meets the first and third Mondays every month at 6 p.m. in the City Hall Council Chambers. In addition to their regular meetings, they occasionally hold special study sessions on certain topics. If Monday is a holiday, the meeting is held on the following Tuesday. Check out our City Council page to … Continued

Who is on the City Council?

We have four by-district City Councilmembers and one elected Mayor, elected at-large for four-year terms. Current members include: Mayor Kate Colin District 1 Councilmember Maika Llorens Gulati District 2 Councilmeber Eli Hill District 3 Councilmember Maribeth Bushey District 4 Councilmember Rachel Kertz

How do I contact the City Council?

There are a couple ways to contact your City Council. You can email all of them at once, by using an online Contact Form that sends the message to all members of the City Council, including the Mayor, or you can email or call them individually. Depending on the nature of your email, the City Council will … Continued

Where do I find information about the topics I’m interested in?

Our website is a great resource. Most major projects and programs have webpages dedicated to them, with background information and links to related documents. If you have trouble finding the topic from the homepage or individual department pages, try the search function on the top of the screen. Still can’t find what you’re looking for? … Continued

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