Archives: FAQs

Property owners are responsible for maintaining the entire length of the sewer lateral, including the portion that runs under the street.

Yes. During wet weather, stormwater enters through cracks and breaks, allowing massive amounts of stormwater to enter the public sewer system, causing additional spills and overloading the wastewater treatment process. The result increases the threat to public health, requires costly upgrades to the public system, and has, at times, contaminated San Francisco Bay and its … Continued

The simple answer is not to put anything down the drain or in the toilet that could cause problems. This includes: fats, oils and grease, medications, wipes and hazardous liquids. Fats, oils and grease clog sewer lines, and medications and hazardous liquids pose challenges for the sewage treatment process. Also, never connect any storm drain … Continued