How secure is the mobile payment system?
The Parkmobile system is PCI DSS level 1 compliant and your Parkmobile personal page is SSl 256 encrypted.
Archives: FAQs
How do I pay my Business License?
Business License Tax payments can be made online, whether it is a balance due payment or renewal. You can also pay in-person on the 3rd Floor of San Rafael City Hall.
What doesn’t Parkmobile do?
Parkmobile does not enforce parking lots. Parkmobile does not accept or process citation appeals. Parkmobile does not issue refunds.
Can I move from zone to zone?
No. Your parking transaction is for a specific Parkmobile zone. If you move to another zone, you will have to pay again.
Where is a good place to walk?
We are lucky to live in such a beautiful city. Get the most out of your surroundings by taking a walk around China Camp, the Civic Center Lagoon Park, Fourth Street in Downtown San Rafael or the Sleepy Hollow/Terra Linda Divide.
How do I register my new business?
If you would like to register your new business, you should first check with our Planning Division to make sure your business location is zoned properly for the business you want to do. Once a location has been secured you will need to complete a Business License Application online, within 45 days of operation.
How can I get to the ferry by bicycle?
The Cal Park Tunnel bike and walking path connects Andersen Drive in San Rafael to Larkspur Landing. Check out 511.org for help planing your bike trip to the Larkspur Ferry or the Sausalito Ferry terminals. You can get additional information about biking to, and bringing your bike aboard, ferries by visiting Golden Gate Ferry website.
How do I file a complaint about a business?
We don’t regulate business conduct, but you can contact the Marin County District Attorney’s Consumer Protection Unit and/or the Better Business Bureau.
How do I renew or close my business license?
You can quickly renew your license or close it online. You will need your account number and a PIN, both of which can be found in a reminder email. We have gone paperless! For annual licenses, we will email your courtesy renewal reminder around 3 weeks before your expiration date to the email address on … Continued
Do I need a business license and how do I get one?
A business license is a tax required of most businesses that conduct business within the city limits of San Rafael, even if your physical office is located outside city limits. Business license taxes help to pay for street maintenance, police and fire protection, and other services that benefit businesses and the general public. You need … Continued