How long can I park in the Parkmobile zone?
It depends on the parking restrictions of the meters or lots. Your parking transaction will continue until you have reached the maximum time limit for which you have paid, just like a meter.
Archives: FAQs
Do I get a receipt?
You can go online to your Parkmobile personal page anytime to make changes to your account, review parking charges, print parking transactions and receipts, or export data to another format.
How much does it cost to receive a reminder text?
There is no additional charge for the service (unless your cell provider charges for text messages); however, you will be charged a convenience fee if you choose to pay to extend your parking transaction.
Can I purchase less than one hour?
Yes. Parking permission is purchased in 20 minute increments.
What education resources does the library offer?
The library offers several educational resources such as technology services, museum passes, reading buddies, research assistance, homework help, online tutoring, research assistance, and more!
How do I get a library card?
There are two ways to get a card. (1) Fill out our online library card registration form which will provide you with an account. You must meet the required criteria. Please see the Online Library Card FAQ for more information. (2) Come into the library with a picture ID that has your current address or a … Continued
Where can I find a list of upcoming concerts and cultural events?
We update our Events calendar regularly. Check out our list of upcoming events!
What do I do if I am homeless and I need help?
If you are homeless and you need help, there are many resources available through Marin County Health & Human Services; they can help connect you to the resources that are most appropriate for your needs. Call their assistance line at 1 (415) 457-4636. If it is an emergency, please call 9-1-1.
What happens if I don’t agree with the amount that I’ve been charged, what can I do?
Contact Parkmobile right away. Give them the details and they will help you resolve the problem. City of San Rafael Parking Services office cannot resolve charge disputes.
How does the parking officer know I’ve paid?
When you use the mobile app or call to start the parking session, you key in a zone number. The parking officer verifies your parking session by matching the license plate to the zone number.