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Archives: FAQs

How do I register my new business?

If you would like to register your new business, you should first check with our Planning Division to make sure your business location is zoned properly for the business you want to do.  Once a location has been secured you will need to complete a Business License Application online, within 45 days of operation.

How can I get to the ferry by bicycle?

The Cal Park Tunnel bike and walking path connects Andersen Drive in San Rafael to Larkspur Landing. Check out 511.org for help planing your bike trip to the Larkspur Ferry or the Sausalito Ferry terminals. You can get additional information about biking to, and bringing your bike aboard, ferries by visiting Golden Gate Ferry website.

How do I renew or close my business license?

You can quickly renew your license or close it online. You will need your account number and a PIN, both of which can be found in a reminder email. We have gone paperless! For annual licenses, we will email your courtesy renewal reminder around 3 weeks before your expiration date to the email address on … Continued

Do I need a business license and how do I get one?

A business license is a tax required of most businesses that conduct business within the city limits of San Rafael, even if your physical office is located outside city limits. Business license taxes help to pay for street maintenance, police and fire protection, and other services that benefit businesses and the general public. You need … Continued

Do I need a building permit?

Building permits are required to build, enlarge, alter, remove, demolish, or repair a structure. This includes everything from houses and garages to commercial construction, tenant improvements to signs. Some work does not require a permit, so check here first. Prior to getting a building permit, you should first check with the Planning Division to make … Continued

Do I need a sign permit?

You’re definitely going to want to contact us to find out if you need a sign permit for any new commercial business signs intended for public view. For your application you’ll need to provide: Photographs of all existing signs on the building. An inventory of all existing signs on the site. This inventory should include location … Continued

Am I required to have trash & recycling service?

Yes. Per Municipal Code section 9.19.010, all residents and businesses must have refuse and recycling service through Marin Sanitary Service. This ensures that our waste is properly transported and disposed of, recycled or composted which is a key health and safety concern for the City. There are a variety of container sizes and options, so be sure to … Continued

What happens if I get a parking violation?

Citations issued by City of San Rafael Parking Services may be paid and appealed online at www.citationprocessingcenter.com. If you paid for parking via Parkmobile, you may obtain a receipt for your parking transaction from your Parkmobile account. Other than supplying confirmation of payment, Parkmobile cannot help resolve a parking dispute.

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