City Hall and all non-safety services will be closed to the public but available for appointments upon request from Monday, December 22, 2025, through Friday, January 2, 2026.

Archives: FAQs

There is a dead/injured animal in the street or on the sidewalk.

The Dept of Public Works does not handle these types of concerns.  You will want to contact the Marin Humane Society and provide them with as much as information as possible so that they can take care of the animal.  They provide this service 7 days a week. Marin Humane Society Please call 415-883-4621, ext … Continued

There appears to be a Water Leak, possibly flowing in the streets

San Rafael’s water is managed by Marin Municipal Water District (MMWD). Please contact them asap for water issues: If there is a water emergency (i.e., a potential main break), please call 415.945.1500 They also have an online submission form: https://www.marinwater.org/forms/report-a-street-leak

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