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Quinn Gardner, Emergency Management, was recognized as the Employee of the 1st QTR 2019! "Quinn has taken on the enormous responsibility to not only assist the Fire Chief in drafting the 38 point Wildfire Prevention Plan, but also leading up the community engagement effort. She has engaged and received feedback from many residents and neighborhood...

Government should be designed with and for people Empathy for all users leads to equitable outcomes Data and information should be used to create trust, transparency, and better government Building capacity across City teams empowers positive change Technology should be secure, accessible, and make life easier

Reliable and trusted Human-centered and empowering Open and transparent Inclusive and collaborative

It has been a goal for at least a decade and it has finally been achieved. San Rafael's Fire Station 52 is now open for service! On Monday, May 13, we celebrated the opening of the new fire station, which replaces the original station built in 1958, with a ribbon-cutting that was attended by our City...

City Hall and all non-essential City facilities will be closed on Monday, May 27 in observance of Memorial Day. Emergency police and fire services will be available during this time. If you require assistance while we’re closed, visit our Service Center on our website. MORE INFO  

Considering the unexpected rain we've experienced these past couple of days, the idea of summer, water, and recreation seems far-fetched... but I thought I'd let you know that May is National Water Safety Month. As the weather warms up (although not likely this weekend), it’s important to use good judgment and be safe around water. Here are...

In response to concerns from some of our residents, our staff completed an analysis for an All-Way Stop at Merrydale Road and the U.S. 101 South ramps and got approval from Caltrans to do the work. Our Streets Maintenance Crews painted STOP legends and limit lines, refreshed striping, and installed STOP signs and advanced warning...

Do you remember back in February when the Richmond-San Rafael Bridge temporarily closed because of falling concrete from the upper deck? Caltrans crews thoroughly inspected the bridge to make sure it’s safe to use and to assess the problem--and determined that the each of the bridge’s original joints, which date back to the mid 1950s, is in...

On Wednesday, May 8, the County of Marin hosted a press conference to announce preliminary results from the 2019 Homeless Point-in-Time Count. While there is still work to be done, these results suggest that our strategy to end chronic homelessness is working! The City of San Rafael has been one part of a much larger team that helped...

Over the last 12 months, several of our neighboring jurisdictions (including the County of Marin, Town of San Anselmo, and City of Larkspur, to name a few) have approved bans on flavored tobacco and the sale of tobacco at pharmacies. The purpose of a flavored tobacco ban is to combat the increase in youth tobacco...

The Department of Digital Service and Open Government seeks to build the foundations for long-range operational efficiency Citywide through improved technology support, a strong governance structure, and enhanced staff training aimed at empowering our users. To successfully achieve these goals, we require a partner to assist us in providing citywide technology support that efficiently solves...

To make City services easy to use, and work for everyone.

The new demands of the digital era require a new approach to government. Community expectations of how government communicates, engages, and delivers services are changing. Our response is to assess what is working, what is broken, and transform services to meet the needs of our users and the expectations of the modern era. The core...

Collaborative effort to remain open through at least April 2020 The temporary and experimental pop-up library at the Northgate mall in San Rafael has been such a success, the three partnering agencies have agreed to keep it open through April 2020. Created in December 2018 as a special holiday season treat for shoppers and other mall visitors, the branch...

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