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What should I do if the sewage is overflowing?

Overflow devices are usually located near the building. They may have lids or mushroom shaped caps on top of the sewer pipe. Their purpose is to allow sewage from a plugged sewer to overflow outside of the building. There is a chance the District sewer main is plugged and requires maintenance. Please call (415) 485-3374. ...

Who do I call about sewer service charges on my property tax bill?

Please contact the San Rafael Sanitation District Office at (415) 485-4001.

How do I get a passport?

The City of San Rafael does not handle passport applications. For more information on how to obtain a passport please visit your local post office or the USPS website. You can also visit the U.S. Department of State Passport Information website.

How can I find an attorney?

To get in touch with an experienced attorney in the Marin County area, contact the Marin SF Bar Association’s Lawyer Referral Service at (415) 989-1616.

How can I obtain legal services if I cannot afford an attorney?

To obtain contact information for a variety of community legal assistance and other nonprofits visit the Marin County Bar Association.

Where do I report for jury duty?

Jury duty is handled through the Jury Services department of the Marin County Superior Court in room 244 of the Marin County Civic Center located at 1301 Civic Center Drive in San Rafael. For more information pertaining to jury services, contact Marin County Superior Court Jury Services at (415) 444-7120.

How do I obtain information about a court case in Marin County?

The Marin County Superior Court handles all court cases for the County of Marin. For information about court cases, contact Marin County Superior Court at (415) 444-7000.

Agenda Packet - August 11, 2016

Vegetation Management

Contact the Fire Department's Vegetation Management Team Visit the Fire Department website to learn more about vegetation management and the Wild land Urban Interface. For questions about defensible space and/or vegetation management, please contact the Wildfire Mitigation team at: srfd.dspace@cityofsanrafael.org or (415) 485-3054

Agenda Packet - July 14, 2016

Graffiti

Reporting Freeway, Highway, On-Ramp/Off-Ramp Graffiti To report graffiti on the freeway, highway on-ramps and off-ramps, and underneath the freeway, you will need to contact the California Department of Transportation (Caltrans). They are a statewide agency that maintains all highways and freeways in California. Reporting Graffiti on Public/Private Property The City of San Rafael is now...

Open Space Campsite Fire Hazard

Report a Fire Hazard at a Campsite in Open Space The City of San Rafael is now using SeeClickFix for service requests. To report an open space campsite fire hazard: Visit the SeeClickFix Campsite Fire Hazard reporting form Identify the location of the issue on the map Add a photo or take a photo with...

Agenda Packet - June 9, 2016

Illegal Dumping

Report Illegal Dumping on Freeway, Highway, On-Ramp/Off-Ramp To report illegal dumping on the freeway, highway on-ramps and off-ramps, and underneath the freeway, you will need to contact the California Department of Transportation (Caltrans). They are a statewide agency that maintains all highways and freeways in California. Report Illegal Dumping on Public or Private Property The...

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How do I find out if there are any affordable housing vacancies?

You can locate affordable housing vacancies by directly contacting properties offering affordable (also known as “below market rate”) rental units. To find a list of such properties in San Rafael and Marin County, along with their contact information, please visit the page linked below. As you contact individual properties, ask about currently available rental units, the...

Pothole, Road Conditions

Click here if the issue is storm related Report Potholes/Road Conditions on Freeway, Highway, On-Ramp/Off-Ramp To report potholes on the freeway, highway on-ramps and off-ramps, and underneath the freeway, you will need to contact the California Department of Transportation (Caltrans). They are a statewide agency that maintains all highways and freeways in California. Report a...

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