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2017 Resident Satisfaction Survey Report

Resident Satisfaction Survey

Every odd-numbered year, we conduct a survey to gauge your sentiments relating to various City programs and services. Take a look below to view the results of those surveys.

SMART releases passenger service schedule

The Sonoma-Marin Area Rail Transit (SMART) District today released its passenger train schedule that includes 34 trips each weekday, with more frequent service during peak commute times. The schedule is also timed to connect with SMART’s public transit partners, including Marin Transit, Sonoma County Transit, Golden Gate Transit, Petaluma Transit and Santa Rosa CityBus, to...

Freitas Parkway & Las Gallinas Ave Intersection Improvements

Project Status and Description: The City has retained Ghilotti Bros, Inc. of San Rafael to construct roadway improvements at the intersection Freitas and Las Gallinas. The Intersection is very narrow, preventing left turning cars traveling east and west from turning at the same time. In addition, queues for these turn lanes back up into the adjacent...

National Police Week

You probably already know that our San Rafael police officers are awesome! At Monday’s City Council meeting, the City Council will recognize the great work and sacrifice of our police women and men and will present lifesaving, conduct, and meritorious awards, as well as letters of commendation. In 1962, President Kennedy proclaimed May 15 as...

Appeal Hearing on Lourdes Convent Housing

The Lourdes Convent, which is owned by the Dominican Sisters is a convent retirement center located at 77 Locust Avenue. A Use Permit Amendment was filed by the Dominican Sisters to convert a portion of the retirement center to a single, residential unit for “transitional housing” to be shared by two single women and their...

Open Counter

City staff is proposing an innovative and customer-friendly way to interact with zoning and permitting information. At Monday’s meeting, the City Council will consider authorizing the City’s use of OpenCounter, an online platform that brings together the simplicity of form and function for zoning and permitting. The software assists those looking to undertake renovation, expansion...

Public Safety Facility Contracts

In September 2015, the City Council approved agreements with Mary McGrath Architects and Kitchell CEM, for architectural and construction management services for Phase 1 projects of the Essential Facilities Strategic Plan. Phase 1 includes three projects: a new Public Safety Center across the street from City Hall, a new Fire Station 52 and Training Tower,...

Building Permit Fees Update

At the May 15 City Council meeting, the City Council will consider an amendment to the Master Fee Schedule to increase select building permit fees. Subject to City Council approval, these increases would become effective on July 1, 2017 and would fund an additional code enforcement position, improving customer service to businesses, tradespersons and homeowners.

Reduce your Carbon Footprint!

Looking for an opportunity to make a difference? Join Resilient Neighborhoods to learn about climate change and take actions to reduce your carbon footprint. During this 5-session course you will calculate your carbon footprint and take steps to reduce it, like trimming energy and waste, conserving water and making smarter transportation choices. You will learn...

SMART Safety Advisory: Quiet Zones

The Sonoma-Marin Area Rail Transit (SMART) District will no longer use train horns at railroad crossings in jurisdictions that have established Quiet Zones, unless there is an emergency. Quiet Zones have been established in Novato, San Rafael and in the County of Marin. SMART anticipates other jurisdictions will also establish Quiet Zones throughout the 43-mile...

Protect your pets!

On May 2, 2017 San Rafael Police personnel came upon a dog that was in distress in a parked vehicle on Fourth Street. The temperature was 88 degrees and the temperature inside the all black vehicle was 156 degrees. Dexter was rescued by Mental Health Outreach Provider Lynn Murphy with an assist from Officer Buffy...

Train horn will not blow

Starting Friday, May 12, please be aware that the train horn will not sound at railroad crossings in San Rafael and Novato, unless there is an emergency or when leaving a station. We urge you to be alert and aware at all crossings. Drivers should never stop on the tracks. Never walk on the tracks,...

Traffic Signal Alert at Bellam Blvd and Francisco Blvd East Intersection

Please expect some delays as the traffic signal light at Bellam Boulevard and Francisco Boulevard East is currently undergoing repairs and maintenance. The signal is owned and operated by Caltrans and they have been notified by the City that the signal is not functioning properly. For any additional information regarding this intersection, please contact Caltrans...

The City of San Rafael Rocks Bike to Work Day, May 11

Join the City of San Rafael at our public Energizer Station on May 11 at the corner of Lindaro and Andersen, in front of the Albert Park tennis courts. We’ll be rockin’ the commute with morning snacks, hot music, cool MCBC bike bags and water bottles, and The Tranquilla Gorilla. This year will be co-hosted...

San Rafael and Novato City Councils to Hold Special Joint Study Session on SMART Quiet Zone

On May 10 at 7 p.m., the San Rafael and the Novato City Councils will hold a joint study session to discuss SMART Quiet Zones, including community outreach and the timing of the Quiet Zone establishment. This joint session follows the City of San Rafael’s filing of a Notice of Establishment on April 20. The...

Sustainability Priorities 2017

Meet a Local Planner

Our Community Development Director, Paul Jensen, had a recent interview published in this months edition of Northern News, the publication of the Northern California Division of the American Planning Association. While our residents know him for his flawless presentations at City Council meetings or working with him on a specific project, staff knows him as the...

Alternate Commissioner Application

Regional Transportation System Enhancements

Construction contract awarded to: Ghilotti Bros. Project contact: Hunter Young, Department of Public Works Project Began: February, 2014 Completed: April, 2017 Project Description: This project prepared downtown San Rafael for upcoming rail operations. Specific improvements included: Install traffic signal interconnect and as well as fiber optic cables to increase the reliance and speed at which the traffic signal...

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