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An Update on Ritter Relocation

by Andrew Hening, Director of Homeless Planning & Outreach Celebrating Ongoing Partnership As a quick refresher, Ritter Center has been looking for a new site for over three years, and in March, the City Council established a subcommittee comprised of Mayor Phillips, Councilmember Gamblin, and City staff to help intensify the search efforts. At the...

Done/Doing (#3)

Here's an update of what we've done and what we're doing next to better serve San Rafael. Done Created design subcommittee to work with local design firm on color palette, image gallery, iconography, typography, and overall look & feel. Identified workflow and process issues to solve with online forms and new digital services, such as...

Do I need an encroachment permit?

Encroachment permits are required if you plan to do any construction work in the public right-of-way. Meaning, any work in the sidewalk area, in an easement, on city owned property (median islands, parks, city facilities) or in the street. Common reasons you'll need one: Utility saw-cuts Excavation News stands Bicycle racks Sidewalk dining Debris boxes...

What can I do if I'm bothered by someone smoking?

If you feel comfortable, you can ask the person smoking to stop and let them know it’s against the law in San Rafael (if they are smoking in a place where it’s not allowed). If you live in a housing unit that shares a wall with another, you can contact your landlord, property owner, or...

Who handles enforcement of San Rafael’s smoking laws?

Landlords and property owners are required to enforce housing related smoking laws through lease agreements. The County of Marin’s Health and Human Services assists with enforcement. You can reach them at (415) 473-3020. Outdoor smoking laws are trickier to enforce. Although police officers have the ability to issue warnings and citations, they are typically engaged...

How do I find out if my apartment complex has a no smoking policy?

San Rafael law prohibits smoking in all apartment and condo complexes (if your home shares a wall with another home - you can’t smoke there). A housing complex is only allowed to create outdoor smoking areas if they meet certain criteria. Landlords and property managers are required to enforce this law through lease agreements. For...

Where is smoking prohibited in San Rafael?

Smoking is prohibited in all of Downtown San Rafael, our parks and open space, and within any housing that shares a wall with another unit (apartments, condos and duplexes). More information can be found at www.cityofsanrafael.org/smokefree and www.smokefreemarin.com.

Who comes to my house when I call 9-1-1?

If the call is about a fire or a medical emergency, firefighter paramedics are the first responders to your home when you call 9-1-1. Since fire stations are located in neighborhoods throughout the City, the firefighter paramedics can reach your home quickly. If you need to go to the hospital, we'll get you there. If...

What is the paramedic tax and how do I pay it?

Residents and businesses located within San Rafael, Marinwood and unincorporated county islands within San Rafael pay a tax for emergency medical services (EMS) as a part of their property tax bill. The tax helps fund emergency medical services including ambulances and paramedics at San Rafael Fire Stations. Residents of San Rafael and partnering jurisdictions are...

San Rafael Plans Digital Transformation

This month San Rafael, Calif., has released a beta site along with a new strategy to modernize its digital presence. The Bay Area city just north of San Francisco plans to revitalize its outreach and citizen services with a number of digital upgrades. Read full article on techwire.net...

Volunteer Spotlight: Tamra Peters

Describe your volunteer activity with San Rafael? I created the Resilient Neighborhoods Program in 2011 and have been running it since as a full-time volunteer. Resilient Neighborhoods is a Marin program that works to bring residents together to reduce their carbon dioxide emissions, prepare for emergencies, and make their communities safer and stronger. The program...

I received a traffic citation. What are my next steps?

Traffic If you received a traffic citation, you should receive a courtesy notice (within two weeks) from the court explaining the "bail" amount you can pay and give you details on how to contest the ticket. If you don't get a courtesy notice, you are still responsible for contacting the court on or before the...

If I live near open space, does my property have a high fire risk?

Generally, if your property touches open space you are probably located in the Wildland Urban Interface (WUI). These are areas that combine higher vegetation fire risks with homes and structures. You can find out if your home is located in the WUI by checking this document for your address or call our Vegetation Management Specialist...

Neighborhoods

San Rafael is home to over 30 different neighborhoods as shown on the map below. Residents all over San Rafael choose to coordinate and socialize with fellow neighbors to keep their community beautiful, to prepare for disasters and to exchange information about local issues of shared concern. Many neighborhoods have volunteer associations you can join....

Where can I get fingerprinted?

The Marin County Sheriff offers Live Scan and ink fingerprinting. But first, you'll need to make an appointment. They offer more information on their website.

How do I know if I’m being scammed?

Most scammers reach out via phone calls or emails. If the request seems suspicious, do not send money or gift cards and do not provide any personal information. Here is a great list of warning signs, along with the Federal Trade Commission’s most recent scam alerts. If you have already given money and realize that...

How do I report a barking dog?

First, try calmly talking to the dog owner to make sure they are aware of the problem. Then, if the problem persists, you can call the police non-emergency line at (415) 485-3000. Depending on other call priorities, officers may respond on multiple occasions to issue warnings before issuing a citation.

Where can I find an electric vehicle charging station in San Rafael?

We have electric vehicle chargers available to the public in four parking locations in Downtown: 3rd/A St Garage 3rd/C St Garage 3rd/Cijos St lot Fifth Ave/Lootens Place lot EV charging is FREE to any of our parking customers; however, hourly payment for parking is still required. Users must register with ChargePoint and activate a ChargePoint card. If you don't...

Hey Residents, It's Easy Being Green!

Climate change has been called one of the greatest challenges facing society today. Emissions from the transportation sector were responsible for the greatest percentage of our community's greenhouse gas emissions, followed by emissions from the building energy sector. What's one more thing you can do to make this world a better place tomorrow? What can...

Moving

Moving doesn't have to be so hard. Let us help you plan your moving day! Get additional information about the moving process through the California Public Utilities Commission (for moves within California) or the U.S. Department of Transportation (for interstate movers)3. Find out if you need a parking permit while you move

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