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How do I find out what my tenant’s rights are?

The City doesn't provide legal advice regarding tenant rights, but Legal Aid of Marin assists renters with eviction defense, habitability concerns, tenant organizing and education, security deposit recovery, and homelessness prevention.

How do I report food safety concerns?

The County of Marin inspects and permits all retail food facilities in Marin. You can search food safety inspection results online (mobile version). You can report a concern about food safety in a public facility by calling the County of Marin Environmental Health Services at 415-473-6907. The office is open Monday – Friday 8 a.m. until 4 p.m....

How do I get more information about the quality of my drinking water?

If you have questions about your water quality, please contact the Marin Municipal Water District's Water Quality Laboratory at 415-945-1550 or through email.

How do I pay my ambulance bill?

The bill may be covered by your insurance and/or Paramedic Tax revenues. To find out if you owe anything, call the Fire Department at (415) 458-3304. The Fire Department (via our authorized biller) will send you a bill with a health insurance information request form, so that we can bill your health insurance for the transport. For Residents...

What are zoning restrictions in the city?

You can learn about zoning regulations in Chapter 14 of the San Rafael Municipal Code. To find out the zoning of a specific property, you can look it up online. Need help understanding your zoning? Never fear! We’re here to help.

What are the city dog ordinances?

San Rafael has a few rules in place for our furry friends. All dogs are required to have a dog license. This helps other people know your dog is vaccinated and helps you find your pet if they are lost. Unless at a dog park, please keep your dog on a leash when not on your own property. Also...

How do I report a housing code violation?

You can report housing code violations online! We respond to code enforcement complaints according to the impact of the violation on the community. Situations that appear to pose a serious risk to health and safety are given top priority; others are pursued in the order in which they are received. You can find more information about the...

How can I obtain a copy of the municipal codes?

You can read the San Rafael Municipal Code online or a hard copy is available at the Library or City Clerk’s office in City Hall.

How do I dispute a parking ticket?

Parking ticket appeals must be received in writing and within 35 days of getting the ticket. There's a process for appeals, just in case we made a mistake (forgive us, we're human).

How do I pay my water bill?

You can pay your bill through Marin Municipal Water District's (MMWD) online payment system. MMWD's website has information on additional ways to pay your bill.

How do I find my bus route or schedule?

For local bus routes and schedules, check out Marin Transit’s maps and routes and the Local Bus Service Map. For regional bus service, you’ll want to view Golden Gate Transit’s schedules. To see them both in one place, try Google Maps or maybe a specialty app like Transit App.

Where is my nearest DMV?

The nearest DMV offices are in Corte Madera and Novato.

How do I renew my vehicle registration?

Californians must renew their vehicles' registration annually, as required by the CA Department of Motor Vehicles (DMV). Registration fees provide funding for such things as the building and upkeep of streets and highways, the California Highway Patrol, and local county departments. You can renew online, in-person, by mail or telephone at (800) 921-1117. You must...

How do I get a driver's license?

You can get a California Driver’s License at the Department of Motor Vehicles. The nearest DMV offices are in Corte Madera and Novato.

Planning Commission

January 1, 1970

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How do I apply for a city job?

The City of San Rafael is an amazing place to work. You can view or apply for current job openings online. Interested in receiving notifications of career opportunities? Be sure to create a personal profile to receive notifications of newly posted career opportunities!

How do I pay my property taxes?

You can pay your property taxes online through the County of Marin.

How can I get help filling out my tax return?

The city does not provide tax preparation services. Check the Tax-Aid for their locations in Marin that provide free high-quality tax return preparation for Bay Area families with incomes less than $54,000. AARP also offers free tax preparation aid to people who are 50 years and older.

How do I pay my income taxes?

You can find information about paying your federal income tax on the Internal Revenue Service website. Information about California State income tax can be found on the State Franchise Board website.

How can I get bid information about current contract opportunities with the city?

Visit our Projects Out to Bid news feed to find current opportunities.

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