The City Hall building will be closed to the general public on Fridays from June 6, 2025 through August 29, 2025. San Rafael Community Centers, Libraries, Al Boro Parking Services, and all Public Safety services will remain open and maintain normal Friday hours.

 

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How do I report a housing code violation?

You can report housing code violations online! We respond to code enforcement complaints according to the impact of the violation on the community. Situations that appear to pose a serious risk to health and safety are given top priority; others are pursued in the order in which they are received. You can find more information about the...

How can I obtain a copy of the municipal codes?

You can read the San Rafael Municipal Code online or a hard copy is available at the Library or City Clerk’s office in City Hall.

How do I dispute a parking ticket?

Parking ticket appeals must be received in writing and within 35 days of getting the ticket. There's a process for appeals, just in case we made a mistake (forgive us, we're human).    

How do I pay my water bill?

You can pay your bill through Marin Municipal Water District's (MMWD) online payment system. MMWD's website has information on additional ways to pay your bill.

How do I find my bus route or schedule?

For local bus routes and schedules, check out Marin Transit’s maps and routes and the Local Bus Service Map. For regional bus service, you’ll want to view Golden Gate Transit’s schedules. To see them both in one place, try Google Maps or maybe a specialty app like Transit App.

Where is my nearest DMV?

The nearest DMV offices are in Corte Madera and Novato.

How do I renew my vehicle registration?

Californians must renew their vehicles' registration annually, as required by the CA Department of Motor Vehicles (DMV). Registration fees provide funding for such things as the building and upkeep of streets and highways, the California Highway Patrol, and local county departments. You can renew online, in-person, by mail or telephone at (800) 921-1117. You must...

How do I get a driver's license?

You can get a California Driver’s License at the Department of Motor Vehicles. The nearest DMV offices are in Corte Madera and Novato.

How do I apply for a city job?

The City of San Rafael is an amazing place to work. You can view or apply for current job openings online. Interested in receiving notifications of career opportunities?  Be sure to create a personal profile to receive notifications of newly posted career opportunities!

How do I pay my property taxes?

You can pay your property taxes online through the County of Marin.

How can I get help filling out my tax return?

The city does not provide tax preparation services. Check the Tax-Aid  for their locations in Marin that provide free high-quality tax return preparation for Bay Area families with incomes less than $54,000. AARP also offers free tax preparation aid to people who are 50 years and older.  

How do I pay my income taxes?

You can find information about paying your federal income tax on the Internal Revenue Service website. Information about California State income tax can be found on the State Franchise Board website.

How can I get bid information about current contract opportunities with the city?

Visit our Projects Out to Bid news feed to find current opportunities.

What benefits does the city offer?

We offer benefits including (but not limited to) health, dental, vision, life insurance, wellness, and employee assistance, flexible spending, and deferred compensation programs.  We participate in the Marin County Employees’ Retirement Association (MCERA) for retirement benefits and contract with California Public Employees’ Retirement System (CalPERS) to provide health insurance.

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Agenda Packet - December 9, 2015

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Our mission is to enhance the quality of life and provide for a safe, healthy, prosperous and livable environment in partnership with the community.

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Contact us

Emergencies For Police, Fire, or medical emergency, call 911 Non-Emergency Police Dispatch: (415) 485-3000 For all other San Rafael Police Department contact information and communication visit the SRPD,org website. Find a Specialist Building, Permits, Inspections  -  Contact Community Development Business Licenses - Contact Business License Division File a Code Enforcement Complaint - Contact Code Enforcement...

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