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Storm Readiness and Response

What to report Emergency Issues Downed trees, large branches or powerlines Blocked roadside storm drains or flooding Blocked access to roads, sidewalks, parks, or public pathways Traffic signal light out (completely off — not flashing to red) Monday - Friday - 7:00 am – 4:00 pm call Public Works: 415-485-3355 After hours, call SRPD Dispatch...

Contact Fire Department

We’re here to help. If your concern is an emergency, please call 9-1-1. If the concern is urgent, but not an emergency, please call (415) 485-3304 during business hours. Submit your request or question below and we’ll get back to you shortly. Fire Permits, Construction, Inspections If you have any questions about the Fire Permit...

Encroachment Permits

Apply for an Encroachment Permit online through eTRACKiT Before applying for a permit with us, make sure that your project location is within the City of San Rafael's jurisdiction What is an encroachment permit? An encroachment permit is required anytime a property owner, business, or contractor performs work within the city right-of-way. Work can include construction,...

Capital Projects

The Capital Improvement Program (CIP) is a planning document developed by the Department of Public Works to manage new construction projects and improvements to the City’s infrastructure.

Contact Public Works

If your concern is an emergency, please call 9-1-1. If the concern is urgent, but not an emergency, please use SeeClickFix portal anytime or call (415) 485-3355 during Public Works' business hours. The best way to communicate or submit a request with the Public Works Department is through SeeClickFix. This portal allows both public and...

Done/Doing (#7)

Here's an update of what we've done and what we're doing next to better serve San Rafael. Done Small department pages (City Attorney, City Clerk, City Council, City Manager, Human Resources, IT, and Finance) are ready for director review! The residents and visitors landing pages are pretty much ready for review too! Doing Integrate our...

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Get to Know: Colin McDonnell

As we continue to find new ways for the City, the County of Marin, our services providers, and our community members to come together to address homelessness (check out the Marin Voice article this week highlighting the positive impacts of collaboration), I think it is important to remember that at the end of the day,...

Business License Frequently Asked Questions

Volunteer Spotlight: Community Volunteers

This Spotlight honors the thousands of community volunteers who participate in the Volunteer Program’s Days of Service. The accomplishments on these days could not happen without dedicated volunteer leaders and the enthusiastic volunteers who choose to give their time on a particular day. Community groups including local nonprofits, neighborhood associations, Boy Scout troops, Rotary Clubs,...

Labor Negotiations

On Monday, September 19 at 7 p.m., the City Council will consider labor agreements/resolutions pertaining to compensation and working conditions for SEIU Local 1021, unrepresented executive management,unrepresented mid-management, and the elected city clerk and city attorney. The City Council will also discuss the Police Mid-management MOU before requesting staff to bring the MOU back to them for a...

Gigabit Internet for Libraries

At Monday’s City Council meeting, MARINET will make a presentation about gigabit internet for all public libraries in Marin. Funded by a grant from the California State Library as well as MARINet (Marin’s library consortium) every public library in Marin County will soon be connected to a gigabit network connection—rapidly increasing network access speeds. The...

Disaster Preparedness Month

National Preparedness Month serves as a reminder to prepare, now and throughout the year, for emergencies. This year’s theme is “Don’t Wait, Communicate. Make Your Emergency Plan Today,” with an emphasis on youth, older adults, and people with disabilities and others with access and functional needs. Disaster can strike at any time without warning. The...

Donation Meters

The Downtown Streets Team and the City of San Rafael are teaming up to reduce panhandling Downtown. San Rafael is filled with compassionate people who want to help those less fortunate. Rather than give to panhandlers, we are asking you to “Put your Change to Work” by using the new purple donation meters that will...

September is Railroad Safety Month

As SMART progresses with its systemwide testing, we encourage everyone to be #TrackSMART by following railroad safety practices. SMART is asking motorists and pedestrians to be alert and aware at all crossing gates and remember the following safety tips: Never stop your car on the railroad tracks. Do not cross the tracks until you are sure...

Landlord Partnership Program

The County of Marin is offering new incentives to landlords who participate in the Housing Choice Voucher Program. If you own or operate rental housing, check out the County’s new Landlord Partnership Program and learn how you can take advantage of new benefits and program features, including enhanced security deposits, special loans, vacancy loss coverage,...

Updates to City Hall Hours on Fridays in July and August

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