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Changes Coming to the Ritter Center

The City-Ritter Memorandum of Understanding At the August 15th City Council Meeting, the Council approved a Memorandum of Understanding (MOU) with the Ritter Center to work in partnership on a number of operational changes at Ritter.  In an effort to continue to provide critical resources for people experiencing homelessness, while simultaneously addressing the growing concerns...

Public Records Portal

Welcome to our online Public Records Portal.  You can search, browse or use our advanced search function to find public records. If you are unable to locate the records you are searching for, it is possible they are not available online. Feel free to contact the City Clerk's Office at (415) 485-3066.

Claim for Damages

Submit your claim electronically or download a PDF and submit it either in person, by mail, or fax to the City Clerk’s Office. As with all claims, you should provide any information that you believe will support your claim (i.e., estimates, photographs and diagrams). The outside adjuster will move quickly to resolve your claim. As soon as...

Volunteer Spotlight: Hugo Landecker

Describe your volunteer activity with San Rafael? As weather permits, I pull French broom from the 15 acre Gerstle Park open space. This project started about 25 years ago. At that time, nobody knew this area was public open space. The primary entrance was marked with no trespassing signs. Even if a hiker didn't heed...

Done/Doing (#4)

Here's an update of what we've done and what we're doing next to better serve San Rafael. Done Wrote a post about our current site analytics. Decided the team needed a Trello board for better coordination and communication. It’s already helping. Pretty much finished all the answers content! Whew! There’s a few we still need...

City Clerk

The City Clerk's Office We strive for exceptional responsiveness to our residents, our policy makers, and fellow staff. Our forward thinking focus provides the framework for an open and neutral approach to conducting City Council meetings, recording and maintaining accurate City history, conducting impartial elections, and efficient processing of administrative duties in accordance with applicable laws and...

Rob Epstein

City Awards

2016 Platinum Public Engagement, Davenport Institute for Public Engagement and Civic Leadership at Pepperdine University School of Public Policy Davenport Institute article, July 2014 2013 Silver Beacon Award for Local Leadership toward Solving Climate Change, Institute for Local Government Western City article, July 2014 2012 Freeway Project of the Year for 101 HOV Gap Closure,...

Labor Negotiations

Collective Bargaining 101 We have approximately 400 full-time staff (regular employees). All regular employees are members in some form of a bargaining group, from the various public safety groups to non-safety positions such as engineers, street maintenance workers, and librarians. Negotiations between the City and these groups determine conditions of employment, such as wages, working...

Employee Highlights

Job Descriptions

FY 2023-25 Goals and Objectives

Contents Introduction Policy Focus Areas Economic Growth Diversity, Equity, Inclusion, & Belonging Housing and Homelessness Sustainability, Climate Change & Disaster Preparedness City Service Areas Goal A: Neighborhood and Economic Vitality Goal B: Quality of Life Goal C: Public Safety Goal D: Public Assets Goal E: Foundational Services Measuring Progress Introduction We are a 21st century...

City Attorney

About the City Attorney's Office The City Attorney is the attorney for the City of San Rafael, as an entity. The City Attorney’s office provides legal assistance, advice and defense to all branches of San Rafael City Government. Because of the nature of the City Attorney's role, we cannot represent or provide legal advice to...

Maribeth Bushey

Compensation

Who do we notify about a false alarm or if we’re testing a fire alarm?

Please call (415) 499-7235. This is a non-emergency line to our communications center answered 24 hours a day.

I see smoke. Who do I call?

Call 911. Please do not leave a message on any voicemail system.

I smell gas or something unusual. Who do I call?

Call 911. Please do not leave a message on any voicemail system.

How do I file a claim against the City?

The City Clerk’s Office receives all claims against the City of San Rafael. To file a claim,  fill out a claim form  and submit it in person or by mail to the City Clerk’s Office. City Clerk’s Office, Rm. 209 1400 Fifth Avenue PO Box 151560 San Rafael, CA 94915-1560

How can I get copies of permits, building/house plans or other permit related documents?

We’ve got two online databases for these kinds of records: 2000 to present and prior to 2000. Can’t find what you’re looking for? Let us know what it is and we’ll find it. It can take 5-10 calendar days and we’ll contact you when they are ready.

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