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Done/Doing (#2)

Here's an update of what we've done and what we're doing next to better serve San Rafael. Done Developed mission statement for the project: Easy to use online services to make your life better. (And, we decided on a theme song). Started interviewing departments to learn about key programs, services, and common questions. Discovered some...

During Its Five-Month Pilot, Results Are Heating up for the HOT Program

Even though we know we shouldn’t attribute the characteristics of a minority to the overall group, we do that all the time with homeless people. Communities that are ending homelessness have understood that individualization is the key to success. When we do this, new insights emerge, and we begin to see that there is a...

Bay Area city kicks off push to build 'iterative' website as part of digital services overhaul

San Rafael, California, is hoping to re-design its web presence with some help from the public — and improve city services in the process. Read full article on StateScoop.com...

How can I find an attorney?

To get in touch with an experienced attorney in the Marin County area, contact the Marin SF Bar Association’s Lawyer Referral Service at (415) 989-1616.

How can I obtain legal services if I cannot afford an attorney?

To obtain contact information for a variety of community legal assistance and other nonprofits visit the Marin County Bar Association.

Where do I report for jury duty?

Jury duty is handled through the Jury Services department of the Marin County Superior Court in room 244 of the Marin County Civic Center located at 1301 Civic Center Drive in San Rafael. For more information pertaining to jury services, contact Marin County Superior Court Jury Services at (415) 444-7120.

How do I obtain information about a court case in Marin County?

The Marin County Superior Court handles all court cases for the County of Marin. For information about court cases, contact Marin County Superior Court at (415) 444-7000.

Volunteer Spotlight: Connie Lathrop

Describe your volunteer activity with San Rafael? My focus is on the Jean and John Starkweather Shoreline Park where I pick up trash; remove invasive plants, foxtails, and dead vegetation; repaint the frames of the park signs; and lead clean-up days with other volunteers. The amount of time I work depends on the weather and...

How San Rafael is re-inventing city digital government

We’ve been quietly launching small cities on the ProudCity platform, but we’re particularly proud of our new partnership with San Rafael, Calif., and the holistic approach they’re taking to changing how government works. Read full article on ProudCity.com...

Agenda Packet - August 11, 2016

Done/Doing (#1)

Here's an update of what we've done and what we're doing next to better serve San Rafael. Done Held a project kick-off meeting with implementation team, steering committee, and doughnuts. Everyone is on-board, excited, and on a sugar-high. Connected the implementation team up onto Google Docs for easy collaboration on weekly assignments. Assigned lead and...

Let’s Get Digital, San Rafael!

This week we kicked off our journey to a beautiful new city website; a process to reimagine how residents businesses and visitors engage with San Rafael. This new site will help to lay a key foundation for our community engagement efforts as well as be a home to our expanding digital services. Meet our amazing...

Volunteer Spotlight: Friends Books

How it all Began The nonprofit, Friends of San Rafael Public Library, receives 15 to 50 boxes of donated books daily! In 2009, this constant flow of donations lead to monthly book sales. Both Pam Dixon and Karen Nielsen, long time volunteers and supporters of the Library, realized that they could not keep up with...

What I Learned ‘Buying’ Our New City Digital Services

Procuring technology is hard enough with endless vendor sales pitches, too many options and confusing pricing schemes. Then, on top of that, throw in some outdated procurement practices. Read full article on ELGL.org...

City receives Platinum public engagement award

On Monday, July 18, 2016 the Davenport Institute awarded the City of San Rafael with a Platinum award for public engagement. “This award is a testament to the great work of our dedicated staff and to a City Council committed to working with the community to make San Rafael an even better place,” said Mayor...

Vegetation Management

Contact the Fire Department's Vegetation Management Team Visit the Fire Department website to learn more about vegetation management and the Wild land Urban Interface. For questions about defensible space and/or vegetation management, please contact the Wildfire Mitigation team at: srfd.dspace@cityofsanrafael.org or (415) 485-3054

Agenda Packet - July 14, 2016

Graffiti

Reporting Freeway, Highway, On-Ramp/Off-Ramp Graffiti To report graffiti on the freeway, highway on-ramps and off-ramps, and underneath the freeway, you will need to contact the California Department of Transportation (Caltrans). They are a statewide agency that maintains all highways and freeways in California. Reporting Graffiti on Public/Private Property The City of San Rafael is now...

The Relocation Process

The City has been working closely with the Ritter Center on efforts to relocate their services. Two key parameters are guiding the search – the new location cannot be Downtown, and it cannot be in a residential area. The Public Process … Step Zero – Like any development project in San Rafael, it all begins...

Get to Know: Ashley Hart McIntyre

At the City, we field a wide variety of questions and concerns regarding homelessness in our community. One of the most common questions we get is "What is the County of Marin doing to address the issue?" In our second "Get to Know" blog post, I would like to introduce you to Ashley Hart McIntyre,...

Updates to City Hall Hours on Fridays in July and August

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