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2016 Platinum Public Engagement, Davenport Institute for Public Engagement and Civic Leadership at Pepperdine University School of Public Policy Davenport Institute article, July 2014 2013 Silver Beacon Award for Local Leadership toward Solving Climate Change, Institute for Local Government Western City article, July 2014 2012 Freeway Project of the Year for 101 HOV Gap Closure,...

Collective Bargaining 101 We have approximately 400 full-time staff (regular employees). All regular employees are members in some form of a bargaining group, from the various public safety groups to non-safety positions such as engineers, street maintenance workers, and librarians. Negotiations between the City and these groups determine conditions of employment, such as wages, working...

Employee Highlights & News Employee and Teams of the Quarter – each quarter, staff are asked to nominate colleagues who represent the Together San Rafael Guiding Principles and have made a lasting impression in the workplace or the community. The Employee Recognition Team votes on the nominees and a winner is chosen! Winners of the...

Contents Introduction Policy Focus Areas Economic Growth Diversity, Equity, Inclusion, & Belonging Housing and Homelessness Sustainability, Climate Change & Disaster Preparedness City Service Areas Goal A: Neighborhood and Economic Vitality Goal B: Quality of Life Goal C: Public Safety Goal D: Public Assets Goal E: Foundational Services Measuring Progress Introduction We are a 21st century...

About the City Attorney's Office The City Attorney is the attorney for the City of San Rafael, as an entity. The City Attorney’s office provides legal assistance, advice and defense to all branches of San Rafael City Government. Because of the nature of the City Attorney's role, we cannot represent or provide legal advice to...

Please call (415) 499-7235. This is a non-emergency line to our communications center answered 24 hours a day.

Call 911. Please do not leave a message on any voicemail system.

Call 911. Please do not leave a message on any voicemail system.

The City Clerk’s Office receives all claims against the City of San Rafael. To file a claim,  fill out a claim form  and submit it in person or by mail to the City Clerk’s Office. City Clerk’s Office, Rm. 209 1400 Fifth Avenue PO Box 151560 San Rafael, CA 94915-1560

We’ve got two online databases for these kinds of records: 2000 to present and prior to 2000. Can’t find what you’re looking for? Let us know what it is and we’ll find it. It can take 5-10 calendar days and we’ll contact you when they are ready.

Our Mission Digital’s purpose is to make City services easy to use, and work for everyone. We do this by applying human-centered design, process improvement, and performance measurement to continuously improve service delivery, civic engagement, and civic technology. We Believe: Government should be designed with and for people Empathy for all users leads to equitable...

New students interested in enrolling for classes at College of Marin can apply online! If you are a returning student you can register for classes by logging into your MyCOM account. For more information, contact College of Marin at (415) 485-9305.

Students interested in applying to undergraduate or graduate programs at Dominican University of California can request information and apply online.

If any part of the sewer repair work occurs under the sidewalk or the street, then the answer is yes. To submit an encroachment permit application, contact Public Works by email or call  them at (415) 485-3355. For more information on Encroachment Permits refer to San Rafael Municipal Code Section 11.04  

Yes, the Fire Department will send you a bill with a health insurance information request form, so that we can bill your health insurance for the transport. For Residents who pay the paramedic tax any charges not covered by your insurance will be covered by the paramedic tax. For non-paramedic tax paying residents, after a...

Business License Tax payments can be made online, whether it is a balance due payment or renewal. You can also pay in-person on the 3rd Floor of San Rafael City Hall.

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