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Are You Prepared? | Disaster Preparedness

Preparation is critical to successfully navigating through an emergency to safety. The City of San Rafael Emergency Management team is committed to the preparedness of our whole community. This includes working with community groups and leaders, businesses and individuals across the City to enhance our combined disaster resiliency from the ground up. For information on...

Fire Prevention and Inspections

The Fire Prevention Bureau issues Fire Permits for construction, operational permits, and conducts state mandated fire inspections.

Finance

About the Finance Department The Finance Department provides financial information, policy analyses, and recommendations that help the City Council and all City Departments make decisions about how to allocate resources. Our department accounts for those resources and discloses the financial condition of the City and the results of its operations in the year end Comprehensive...

Economic Development Division

Welcome to San Rafael. City of San Rafael’s Economic Development and Innovation Division is dedicated to supporting its businesses by fostering collaboration between businesses, community, and the City. Working together with our local partners, we strive to create and maintain a thriving economic environment for our businesses and residents.     What is San Rafael Go?...

Visitors

Come find out why San Rafael is a great place to visit.Stroll through our Downtown District and discover unique dining, shopping and cultural opportunities. Pick up some of the freshest produce in the region at one of our farmers markets. Find fun educational things to do for the whole family. Explore our beautiful local parks, bay shoreline and acres of open space.

Businesses

Let us help you succeed.  Find the permits, licenses, requirements, and guidelines you need to help you start, manage, and grow a business in San Rafael.

Residents

Fire Department

For Emergencies Call 911 For information on an active emergency, such as a vegetation fire or flood, please visit the Marin County public emergency portal at https://emergency.marincounty.org Fire Prevention, Construction Inspections The Inspection Section of the Bureau of Fire Prevention inspects the life safety components of new building construction, building remodels, and fire sprinkler & fire alarm systems...

How do I report a street light outage?

The City’s contractor, DC Electric maintains the street lights in the City of San Rafael. If your issue pertains to street lights you may fill out the form on their website.

Where can I find a list of upcoming concerts and cultural events?

We update our Events calendar regularly. Check out our list of upcoming events!

Who do I call about police-related non-emergencies?

The police non-emergency phone number is (415) 485-3000. Don’t like phone calls? You can also email us. Our business line is staffed by an actual person 24 hours a day, 7 days a week. You may call this number to report a crime, request officer assistance, or ask a question.

How do I get a copy of a police report?

You can request a copy on our website or visit the Police Department to fill out a request form.

How do I enroll my child in school?

Contact the San Rafael City Schools Student Enrollment & Family Center at (415) 492-3236 or (415) 492-3226. 

Which container should I put grass clippings in?

Grass clippings should be placed in your green container so that they will be compostable and won't add more waste to the landfills. Check out Marin Sanitary Service's "What Goes in Your Carts?" page.

What if my large garbage item doesn't fit into the container?

You have a few options when you have large garbage items that don't fit in your container: 1) You can pay Marin Sanitary Service to pick it up 2) You can bring it to the indoor dump, or 3) You can wait until your next Bulky Waste Pickup, which happens 2 times per year. For...

When is the next Bulky Waste Pickup for my neighborhood?

Marin Sanitary Service will send a flier with your bill to inform you of your street’s  Curbside Pick-up Date.  You may place a limit of 14  bags or cans of extra garbage, recyclables or yard waste at the curb the night before the designated service day. The bags or can may not be larger than 32...

What do I do if my garbage was not picked up?

If your garbage wasn’t picked up you can contact Marin Sanitary Service and they will return that same or following day. Reports must be made within 48 hours of the service day. Any missed collections reported after 48 hours will be subject to a fee for collection. You can contact Marin Sanitary Service by email...

How do I find my trash and recycling pickup day?

When you activate service with Marin Sanitary Service, they will provide you with your trash and recycling pickup day.

How do I dispose of paints and chemicals?

Residents: Residents can bring paints and chemicals to the Marin Household and Hazardous Waste Facility for free. Open Tuesday through Saturday from 8 am to 3:30 pm. Business: Businesses with very small quantities of Hazardous Waste  may be able to dispose of them at the HHW  facility for a fee.

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