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How do I find my trash and recycling pickup day?

When you activate service with Marin Sanitary Service, they will provide you with your trash and recycling pickup day.

How do I dispose of paints and chemicals?

Residents: Residents can bring paints and chemicals to the Marin Household and Hazardous Waste Facility for free. Open Tuesday through Saturday from 8 am to 3:30 pm. Business: Businesses with very small quantities of Hazardous Waste may be able to dispose of them at the HHW facility for a fee.

Where do I find election information?

For information on a San Rafael Municipal Election you can contact the City Clerk’s office at (415) 485-3066. For information on elections not pertaining to the City of San Rafael, you can contact the Marin County Elections Department at (415) 473-6456.

Where do I vote?

The Marin County Registrar of Voters maintains a list of all polling places. For more information, contact the Marin County Registrar of Voters at (415) 473-6456.

How do I register to vote?

You can register to vote online at the CA Secretary of State website or submit your voter registration form to the Marin County Elections Department by mail or in person. The Marin County Elections Department is located at 3501 Civic Center Drive in room 121. You may pick up a voter registration form at any...

Do I need a permit to have an outdoor fire?

You may have an outdoor fire in an outdoor fire pit or fireplace but check for Winter Spare the Air Alerts before you burn. Residents and businesses can call 1-877-4NO-BURN (1-877-466-2876) to check theWinter Spare the Air Alert status and to report wood smoke concerns in their area. Kindling an outdoor fire is prohibited in extreme fire weather when...

How do I register my vehicle?

Sorry, but you’re going to have to go to the DMV. To register a vehicle in California: Visit a local CA DMV office; the nearest are in Corte Madera and Novato. Present proof of ownership and a smog certificate. Provide proof of your ID and car insurance. Complete an Application for Title or Registration (Form...

How do I get my dog licensed?

It’s important to license your dog. Not only will it help you find your dog if they get lost, it’s also required by law. Learn more about how to license your dog and fill out an application today. You’ll need a copy of your dog’s rabies vaccination, proof that your dog has been spayed or...

How do I get a copy of a birth, death or marriage certificate?

Birth, death, or public marriage certificates, collectively known as vital records, can be ordered from the Marin County Recorder’s office if those documents are registered in Marin County. For information on vital records, please contact the Marin County Recorder’s office at (415) 473-7215.

How do I get a marriage license?

Marriage licenses can be obtained from the Marin County Clerk’s Office. For information on marriage licenses, please contact the Marin County Clerk’s office at (415) 473-7215.

How do I find out what my tenant’s rights are?

The City doesn't provide legal advice regarding tenant rights, but Legal Aid of Marin assists renters with eviction defense, habitability concerns, tenant organizing and education, security deposit recovery, and homelessness prevention.

How do I report food safety concerns?

The County of Marin inspects and permits all retail food facilities in Marin. You can search food safety inspection results online (mobile version). You can report a concern about food safety in a public facility by calling the County of Marin Environmental Health Services at 415-473-6907. The office is open Monday – Friday 8 a.m. until 4 p.m....

How do I pay my ambulance bill?

The bill may be covered by your insurance and/or Paramedic Tax revenues. To find out if you owe anything, call the Fire Department at (415) 458-3304. The Fire Department (via our authorized biller) will send you a bill with a health insurance information request form, so that we can bill your health insurance for the transport. For Residents...

What are zoning restrictions in the city?

You can learn about zoning regulations in Chapter 14 of the San Rafael Municipal Code. To find out the zoning of a specific property, you can look it up online. Need help understanding your zoning? Never fear! We’re here to help.

What are the city dog ordinances?

San Rafael has a few rules in place for our furry friends. All dogs are required to have a dog license. This helps other people know your dog is vaccinated and helps you find your pet if they are lost. Unless at a dog park, please keep your dog on a leash when not on your own property. Also...

How do I report a housing code violation?

You can report housing code violations online! We respond to code enforcement complaints according to the impact of the violation on the community. Situations that appear to pose a serious risk to health and safety are given top priority; others are pursued in the order in which they are received. You can find more information about the...

How can I obtain a copy of the municipal codes?

You can read the San Rafael Municipal Code online or a hard copy is available at the Library or City Clerk’s office in City Hall.

How do I dispute a parking ticket?

Parking ticket appeals must be received in writing and within 35 days of getting the ticket. There's a process for appeals, just in case we made a mistake (forgive us, we're human).

How do I pay my water bill?

You can pay your bill through Marin Municipal Water District's (MMWD) online payment system. MMWD's website has information on additional ways to pay your bill.

How do I find my bus route or schedule?

For local bus routes and schedules, check out Marin Transit’s maps and routes and the Local Bus Service Map. For regional bus service, you’ll want to view Golden Gate Transit’s schedules. To see them both in one place, try Google Maps or maybe a specialty app like Transit App.

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