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City of San Rafael to Publish Report from Marin Builders Association on Permit Customer Satisfaction

"... of data collection, one-on-one interviews, surveys, and focus groups the Marin Builders Association ... and homeowner surveys, focus groups, and one-on-one interviews. The report captures feedback from nearly ... generally pleased with the permitting experience in San Rafael. Don Jeppson, Chief Building Official ... received in each category, however there is of course, always more we can do to create an even better ... customer experience. We will continue to innovate and partner with our community to get things done ..."

In partnership with the Marin Builders Association and the Marin Economic Forum, the City of San Rafael recently participated in a pilot program to gather and analyze feedback from the City’s permit applicants. The Customer Satisfaction Assessment Program is a new pilot program managed by the Marin Builders Association aimed at helping improve the permit...

Mandatory Recycling and Organics Law

"... does ... do ... and food scraps such as fruit, vegetables, meat, bones, shells ... materials, and Please DO NOT put any of the following items in your green cart ..."

In 2016, Governor Brown signed Senate Bill 1383 into law to keep food and other compostable materials ("organics") out of landfills to reduce emissions that contribute to climate change. Starting January 2022, all California residents and businesses are required to compost all organic waste. In addition, this law will require food-producing businesses to donate excess edible food...

Starting a Business

"... Zoning ... the zoning ... ? 5. Do I need ... money to get off the ground. In fact 82% of businesses that fail do so because of a lack of cash ... . Name your business If you're not doing business under ..."

1. Develop a Plan To help you clarify your goals and create some action steps, develop a solid business plan. One that identifies potential issues, estimates costs, and provides concrete action items and milestones for your business.Check out these resources to get you started 2. Research Zoning Requirements If your business requires a commercial location, contact our Planning Department...

Volunteer Spotlight: Hugo Landecker

"... at first, then more and more. With the roads were more or less done, I tackled the other areas ... a cool walk downhill to home, have cup of coffee and start the day. I do this from November to May ... is rewarding and useful to all. What do you enjoy most about your volunteer work? Getting fresh ... an accomplishment. What accomplishment are you most proud of as a volunteer? My reward for doing ... . It doesn’t get any better than this! What other volunteer activities do you do? I serve ..."

Describe your volunteer activity with San Rafael? As weather permits, I pull French broom from the 15 acre Gerstle Park open space. This project started about 25 years ago. At that time, nobody knew this area was public open space. The primary entrance was marked with no trespassing signs. Even if a hiker didn't heed...

Do I need a building permit?

"... construction, tenant improvements to signs. Some work does not require a permit, so ... to make sure what you want to do is allowed. To apply ..."

Building permits are required to build, enlarge, alter, remove, demolish, or repair a structure. This includes everything from houses and garages to commercial construction, tenant improvements to signs. Some work does not require a permit, so check here first. Prior to getting a building permit, you should first check with the Planning Division to make...

Volunteer Spotlight: Connie Lathrop

"... , thanks to wonderful City co-ordination and support, not only do I get to call myself a volunteer ... aware of the litter in the business district and decided to act upon it. At 6:30 one morning, I got ... carried through my adult life. Since then, if I see something that needs to be done, I do it. What do ... threatened with jail time for doing the same thing! What other volunteer activities do you do? I ... Department! What do you suggest to those considering volunteering with the City ..."

Describe your volunteer activity with San Rafael? My focus is on the Jean and John Starkweather Shoreline Park where I pick up trash; remove invasive plants, foxtails, and dead vegetation; repaint the frames of the park signs; and lead clean-up days with other volunteers. The amount of time I work depends on the weather and...

Nick Giusti, Employee of the 4th Quarter 2016

"... a great attitude and truly leads by example. I will list several instances where Captain Giusti has gone ... eagerness to do what’s right and lead by example. Exhibits a Leadership Role ... staff As stated before Captain Giusti goes above and beyond doing his position on the team ... to assist the move to temporary fire station at 519 4th St. Captain Giusti has personally gone above ... have gone unnoticed, and put in many off-duty hours to assist on this extremely challenging project.” -An inspired colleague of Captain Giusti ..."

"Nick was selected for his ongoing exemplary service to the community, and the contributions he brings to the fire department." -City Manager Jim Schutz Nick Giusti, Fire Captain, was recognized as the Employee of the 4th Quarter of 2016! “Captain Giusti excels in ALL the categories listed for Employee of the Quarter. He has a great...

Our Commuter Program

"... in one ... ! Do you live along the SMART Train route? Monthly pass are only $117 per month ... do ... ! How does the Emergency Ride Home program work? The Marin Emergency Ride Home (ERH) Program ... to work late, etc.), here’s what to do: Let your supervisor know . Call a taxi ..."

San Rafael Commute Program The City of San Rafael has joined the Transportation Authority of Marin to combine our commuter rewards programs. Track your trips in one convenient location online or via the app and get rewards and benefits for both programs! Signup once to get all these benefits! San Rafael Benefits Bike, Carpool, Transit,...

Report of Residential Building Record (RBR)

"... ) on the property are in conformance with State and local building codes and zoning ordinances, and were ... and local building codes and zoning ordinances, and were constructed with permits ... . Failure to do so will result in the issuance of a Notice. Replacement water heater ... the Building Division at 415-485-3367 for further information. Work done without a permit ..."

To apply for your Resale Inspection online click HERE! A Residential Resale Report is a building permit records check and physical inspection of all residential units. Most jurisdictions in Marin County require a Point of Sale inspection on residential properties. Our report will list all building permits on the report. For any permits that have...

Coronavirus (COVID-19) Update: Additional Reopening Guidelines, City Council, & Testing

"... dining, and curbside library services. We'll be working to open our ... , One ... to make it easier for businesses to use public space for outdoor dining and retail. This will allow ... provider to see if they offer testing; most do. If you don’t have health insurance, you can get tested ... forget to fill-out your Census! You can do ..."

Progress continues! New guidelines have been posted to Marin Recovers allowing additional businesses (that follow specific criteria) to reopen Monday, June 1, 2020, including, outdoor retail, office space, outdoor dining, and curbside library services. We'll be working to open our Downtown and Pickleweed libraries for curbside pickup beginning Wednesday, June 3rd - stay tuned! Additionally, more parks and beaches will be opening up to motorized access on June 1st. Marin County Parks has curated...

2019 Point-in-Time Count

"... The Homeless Point-in-Time Count (PIT) is one of the most important opportunities we have ... every two years. The next one is coming up on Monday, January 28th. No experience is required. We need ... programs. The count is done in January because it is thought that shelter utilization rates ... for that one night. It does not capture all of the people who ... nook and cranny of their assigned area. Instead of doing surveys that morning, teams ..."

The Homeless Point-in-Time Count (PIT) is one of the most important opportunities we have to determine whether or not we’re making progress to end homelessness. The PIT only happens once every two years. The next one is coming up on Monday, January 28th. No experience is required. We need your help! VOLUNTEER What Is the...

Permits Requiring Plan Review: Residential & Commercial

"... here if you do not already have one ... "Temporary Outdoor Dining Area" (Commercial Parklet) This permit is for the use ... of commercial out door dining areas with vertical structures associated with the dining area ..."

**ATTN CUSTOMERS** Effective 1/1/2023 all Building Permits issued after this date will be valid for 2 years. Minor permits such as water heater & furnaces, etc. will be valid for 180 days only. If your permit is not Finaled by the expiration date you will need to pay a renewal fee. New Structures,...

Racial and Social Equity in San Rafael

"... ? One ... Lorenzo Jones, Community Member (Facilitator) Lucia Martel-Dow, Community Member ... . One ... and objectives.  What we do next needs to be shaped and informed by community input. We will be putting ... and doing ..."

Be a part of the conversation The City Council and staff are committed to finding solutions to address systemic racial injustice that pervade our society and community. We recognize that San Rafael is not immune to the social and economic challenges that disproportionally impact not only our black community, but all people of color. Real...

Human Resources, Team of the 4th Quarter 2018

"... Rafael’s guiding principles. I would like to add that we are one of numerous departments within ... , and although I know she is stressed and a little uncomfortable outside her comfort zone, has ... not complained and done a stellar job. She asks questions for clarification and I have a strong confidence ... to do. I value the HR team’s ability to ask questions when they don’t know the answer and seek ..."

The San Rafael Police Department’s Professional Standards Unit and the City Attorney’s Office would like to nominate the Human Resources Team (Rhonda Castellucci, Sylvia Gonzalez, Jennifer Alcantara) for Team of the Quarter for demonstrating all the attributes listed above. The HR staff have a high level of teamwork and great work ethic has allowed the...

Little Free Library

"... are not subject to permitting or licensing requirements of the City. LFLs are permitted in any zoning ... (latch, knobs) that are no higher than 48”; Have a depth that does not exceed the side reach ... from a wheel chair at 10” Have latches and knobs that do not require twisting of the wrist ..."

What is Little Free Library? Little Free Library (LFL) is a community free book exchange. Anyone may take a book or bring a book to share. These libraries are typically in the form of a small wooden box mounted on a post and are located where passersby can easily access the books. Placing your Little...

How to Fight Mold

"... . Whether you do the job yourself or hire a contractor, the following steps should be taken to destroy mold ... or windows, one into the wind and the second facing away. If necessary, use a fan to increase the air flow ... If you find one patch of mold, conduct a thorough search of your house ... thoroughly again. Alternatively, you can steam clean them lightly and dry rapidly. Do not soak ... . Washable drapes that can be safely bleached may be salvageable. Dry-cleaning should be done ..."

If you live in a damp house, or if you have ever experienced flooding, your home may be breeding an often invisible and always unwelcome intruder—mold. Mold can cause allergies and respiratory disease, and the toxins it produces can wear down the immune system— leaving people, especially children, vulnerable to many illnesses. If you discover...

Housing Inspection Program

"... . How does the program work ... that do not meet the requirements of City and State codes. Ample time is then given for the needed ... repairs to be made and a re-inspection will be conducted to verify that the corrective work has been done ..."

The Periodic Housing Inspection Program ensures that all residential rental properties with three or more units are safe and habitable. Through systematic inspections, this program guarantees that those who reside in rental units in San Rafael have a safe, livable space which meets the City and State codes for habitability. How does the program work?...

City Manager and Chief of Police make comments about racial justice

"... seen in Minneapolis and throughout the country does not represent the policing we do here in our ... races who care deeply for the community, and we know there is still more work to do to guarantee ... and government work for everyone in our community. There is much we are doing well right now ... and there is more we can do. A few quick examples. Body-worn cameras became standard equipment at the San ... residents. But even with these few examples, there is so much more to do. To start ..."

At the June 15, 2020 City Council meeting, City Manager Jim Schutz and Chief of Police Diana Bishop made comments about racial justice. Watch this video to see their full remarks. Full transcript: City Manager Jim Schutz Thank you Mayor and Council. As you know, this is the time on our agenda when I typically...

United Against Hate Week

"... do ... doing ... , or CARE, to the garden. Once done, the weeds are placed in compost bins, so the energy ... is the bedrock of human nature. It’s one of the only things in this world you can give, without losing ..."

What is United Against Hate Week? United Against Hate Week (UAHW) is a call for seven days of local civic action by people in every community to stop the hate and implicit biases that are a dangerous threat to the safety and civility of our neighborhoods, towns and cities. United Against Hate Week was created by...

Snapshot - General Plan, Redistricting, Public Art, & More

"... establish new regulations in the downtown zoning districts. After four years of hard work done ... ) Zoning ... you know that, on average, Californians use 30-60% of their water outdoors? Or that doing laundry ... has great conservation tips for small and big ways we can all do our part to conserve water ... Dining under the Lights ..."

Snapshot -- de parte del Gerente de la Ciudad de San Rafael Spotlight Photo Last week, the City Council approved the elimination of daily fines for patrons, and the elimination of the library card replacement fee! These changes to fines and fees will eliminate barriers and improve equity of access for all San Rafael residents. Happy reading! Photo Credit: Henry Bankhead, Assistant Library and Recreation Director ...

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